Christopher Pilgrim Email & Phone Number

Lasalle, Quebec

Lasalle, Quebec

Sauces Dark Bunny/Dark Bunny Sauces is a small startup company specializing in the creation and sale of hot sauces and dessert sauces. The sauces are made in small batches to ensure quality of product.

Lasalle, Quebec

Montreal, Canada Area

• Productions Anthropomorphique is a non-profit organization whose goal is to both collect donations for a chosen charity, and also to host an annual convention of artists, costumers, musicians, writers and general fans.
• Contract negotiation and approval annually with hotel hosts for the convention, as well as with companies locally that provide audio-visual, printing and other supplies.
• Financial management of the organization.
• Liaising with the Guest of… Show more Productions Anthropomorphique is a non-profit organization whose goal is to both collect donations for a chosen charity, and also to host an annual convention of artists.
• Liaising with the Guest of Honour.
• Overseeing and managing departmental directors within the convention’s staff structure.

Montreal, Canada Area

• Provided accurate and appropriate information and training regarding products and policies in response to customer inquiries to in-store agents.
• Provided support to in-store agents in using their tools and computer systems.
• Addressed inquiries in a timely and accurate fashion.
• Worked with management to ensure appropriate changes were made to improve processes and training.
• Created information tracking systems using both Excel and ASP/SQL to collect information on calls and… Show more
• Created information tracking systems using both Excel and ASP/SQL to collect information on calls and create reports.

Ottawa, Gatineau, Montreal, Canada Area

• Worked under contract to Bell Sympatico in Hull, QC and Ottawa, ON, and Montreal, QC. This job transitioned to Bell Mobility in June 2006.
• Supervised and trained a team of Back Office Billing Investigations agents.
• Investigated and processed manual refunds for customers.
• Supported and trained a group of newly-hired agents in the Billing department.
• Supported customers when calling regarding billing issues with their internet accounts, including credits, charges and… Show more Worked under contract to Bell Sympatico in Hull, QC and Ottawa, ON, and Montreal, QC..
• Supported customers when calling regarding billing issues with their internet accounts, including credits, charges and refunds.

Ottawa, Canada Area

-Oversaw day-to-day operations at several BeaverTails locations in and around the Ottawa area.-completed daily sales reports, cost evaluations, purchasing orders, and other operational duties.-Prepared foodstuffs for customers.-Processed scheduling and managed time sheets for employees.