I excel in building mutually beneficial customer partnerships that drive significant revenue and profit for both sides while ensuring customer satisfaction. My expertise includes:✅ Customer Understanding: Proactively meeting customer needs, advocating for their vision, and aligning with mutual goals.✅ Strategic Growth: Crafting and executing business plans, onboarding new customers, and expanding offerings for growth.✅ Cross-Functional Collaboration: Seamlessly working with internal teams to deliver on customer expectations.✅ Industry Leadership: Elevating Apex's industry presence through events, associations, and networking.I'm committed to long term success through revenue growth and lasting customer relationships. Connect with me for collaboration opportunities.

As the Director of Emerging Brands, I'm responsible for a $3 million division with responsibilities for managing Sales & Operating costs while leading the supply chain, production, marketing and sales teams. Thinking creatively, I have found solutions to Covid related supply chain constraints to continue production. Lead the private label team who managed 120 unique product formulations, 160+ packaging options, and 13 aerosols we custom ordered wholesale from 2 third party manufacturers. Evaluate current market positioning, product mix, programs, marketing materials, internet presence, current sales programs, and customer needs to determine opportunities for improvement or restructuring.Identify strategic direction, sales and marketing programs necessary to drive growth and profitability for the future.Manage profit and loss for the division to include controlling returns and discounts and ensuring effective use of all resources to guarantee overall departmental profitability.Develop, implement, and oversee policies, procedures, and budgets for the division.Maintain the integrity, security, and updating of all division information, formulas, regulatory requirements, and documents.Motivate and develop team within a results-oriented culture where personal responsibility/initiative, teamwork, and mutual respect are nurtured and rewarded.Active participation in the development and implementation of best practices across all areas of sales, marketing, product development, and fulfillment for the Division. Communicate clearly across all functional areas with successful communication, presentation, and interpersonal skills. Create a work environment where corporate strategy and goals are communicated, performance criteria are set, and the staff is routinely reviewed, evaluated, and rewarded fairly.

Representing key clients for the Prestige department for KIK Custom Products, I am the liaison between clients' interests and KIK's for customer needs, timetables, pricing and business relations. I work directly with clients to present new ideas for their product portfolio as well as maintain the relationship between our two companies. Serving as an escalation point for clients after frontline project managers and customer service representatives, I have a macro relationship with the client throughout the product life cycle. Collaborating with experienced, talented KIK chemists to present ideas for new formulations that will appeal to our clients meeting needs for a product portfolio of trend makers and stables. Supervise and guide product managers for launches. Training and supporting the team on navigating through internal processes to launch products on time, within budget and with clear communication to the customer. Oversee and give final approval for all Prestige client finished good quotes. Review product quotes built with quotes from chemical, component and packaging vendors accumulated by the pricing analyst adding specific projects costs for labor, unique tooling required and one time expenses tied to manufacturing the product.

Key role in sales and product development. Project manage Prestige Beauty customer initiatives in the following areas involving incremental manufacturing production: Product Research, Product Development, Packaging Options, Product Ballpark Quotations, Product Launch.Participates in the product launch process with all participants to ensure that all desired elements of the business plan are met. Analyzes sales data and product margins to identify product enhancement opportunities.Administers a broad range of documentation and tasks including scheduling and maintaining meeting calendars, publishing minutes, assigning & tracking completion of follow up items as needed to execute projects. Supports new customer visits and/or audits.

• Consistently provide valuable guidance and expertise regarding financial management, risk management, and regulatory requirements and operations for the Company. The Company and its affiliated companies sell cosmetic and day spa services, as well as professional expertise in the wellness industry. • Successfully manage 79 employees in several geographies concurrently. Effectively managed all deliverables produced by the financial reporting effort, inclusive of margin and profit analysis across affiliated companies and product lines, accounting support in various functions, and the successful resolution of any discrepancies surfacing from the preparation of any financial reporting initiatives. • Provide valuable guidance and expertise to increase sales, reduce unnecessary costs, and to benefit from all tax minimization opportunities that are available to the Company. • Financial reporting responsibilities include preparation of annual budgets, cash analysis and reconciliation, payroll and tax preparation.• Assist in all Risk Management initiatives including Malpractice coverage and benefit offerings to employees.• Strategic ability to modify retail products, services and other revenue generators to determine correct metric of sales, which increased revenue by 39% in 2011 from the prior year. • Generate break-even analysis, and perform extensive financial evaluation of new product lines and services to determine profitability and the continuation of the Company selling specified products and services.• Communicate all financial performance, future endeavors, and operational items to private investment group.• Reduced credit card fees charged to the Company by 20% on 2011, compared to prior years.• Analyze sales velocity of products to adjust pricing, quantity of surplus and available specials to premium clients and different membership levels.

• Motivated and supervised a dynamic team of five departments.• Forecasted and tracked product demands to meet client’s needs, driving sales to increase on a monthly basis from the prior months.• Participated in cost reduction initiatives, including preserving products used in services, enhancing inventory to take advantage of discounts by buying inventory in bulk quantities to support Company offered services and retail sales’ efforts.• Contributed to the expansion of the Company’s talent team by hiring additional headcount to support growing business, which doubled the amount of employees in one year. • Launched and maintained social media resources to highlight Company accolades with current customers, as well as communicate all current Company endeavors to all audiences for Company marketing and enhancement of brand. Social media avenues included Facebook, Twitter and the Company’s own website. Received positive and continuous communication via social media initiatives and tracked all suggestions to enhance brand.• Worked closely with the General Manager to ensure monthly budgets were consistent with goals established at the beginning of the year, and adjusting costs when necessary to accomplish bottom line profitability target.