Craig Pointon Email & Phone Number

Blackminster, Evesham, GB

Provision of consultancy/project management services for two specific projects- Working with the companies external Audit Team and client to provide a Revenue Assurance model which could be used monthly. This would ultimately give reassurance that the meter to cash process was functioning correctly and assisted with the yearly Revenue Audit. A combination.

St Peter Port, Guernsey, GG

As a member of the Senior Leadership Team my primary responsibility was to manage the provision of a secure, compliant and performant environment for all aspects of IT and communications across the IEG companies based in Jersey, Guernsey and Isle of Man.- Collaboration with internal stakeholders up to and including the CEO, Managed Service Providers and.

Responsible for the business systems within the Group this was a varied role as the technology advanced. Key applications:Gentrack Utility BillingOracle E-Business SuiteOffice Applications including Microsoft Exchange/ADVendor Management of various supplier software applicationsIntegration of Systems to backend ERPTelephony SystemsResponsible for DR/BC.

Part of a development/support team for the Gentrack utility billing platform, a product that was introduced into the northern hemisphere following its success in New Zealand and Australia. As a Senior Analyst Programmer, I worked on the system to implement UK VAT legislation and other modifications that were UK specific. I was part of an implementation.

Helped maintain the company business system, doing system change/code modifications and testing, this was a bespoke application with a user base of 300. I reported to the Head of Information Systems and was particularly involved in the manufacturing aspects, I was part of a team which developed and implemented Just In Time (JIT) processes in order to gain.