Casey Polcari Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

Cary, Nc

• Self-starting lead audiologist, responsible for new patient acquisition and retention• Counsels patients on test results/impairment as well as appropriate solutions • Responsible for device demonstration, implementation and follow-up support• Accountable for managing clinical operations of audiology department• Proactively communicates with clinical team and practice management to track patient cases and resolve open issues• Works independently to manage patient caseload and relative tasks• Collaborates as a cross-functional team member to ensure clinic efficiency • Prepares and manages clinical forms, letters, reports and patient documents • Maintains and updates patient databases• Tracks and submits clinical and billing documentation• Responsible for initiating marketing campaigns and creatives, working with marketing groups to optimize efforts• Tracks department metrics to ensure profitability and growth• 63% increase in department gross revenue for 2019

Raleigh-Durham, North Carolina Area

• Evaluated client needs and provided customized solutions• Counseled clients regarding impairment, product differentiation, and pricing• Responsible for product demonstration, fitting, and post-fitting support• Proven track record for client satisfaction and device retention• Provided customer care and device support• Experience with the use of database and electronic medical records (EMR) systems• Practiced and managed caseloads at 3 different office locations• Lead audiologist at the Roxboro location, responsible for new client acquisition

Flushing Ny

Flushing, Ny

Doctorate, Audiology

Activities and Societies: Graduate Assistant, Student Academy of Audiology TreasurerLong Island Au.D. Consortium: Hofstra, Adelphi.

Bachelor Of Arts (B.A.), Communication Sciences And Disorders

Activities and Societies: Member of Tau Sigma National Honor SocietyMagna Cum Laude