I am an accomplished, insightful club and operations executive with over 20 years of field experience, including a COO position and multiple GM roles. My leadership background encompasses holding key P&L responsibilities, leading executive and management team members, and contributing vitally to high-level strategy development. With deep knowledge of all aspects of club management and governance, I uphold high standards within every department and program. Throughout my career, I have built and maintained a record of impactful achievements, including revenue and profit gains, year-over-year membership growth, key turnarounds, facility and program upgrades, and process enhancements. Above all, I have managed operational improvements and led teams towards the ultimate goal of exceptional member service. Club members are at the forefront of every strategic decision, and I place the highest premium on new, innovative ways to attract and retain members. WHAT SETS ME APART: ⏩ Because I have lived, worked, and traveled extensively in different parts of the world, I have a rich understanding of cultural differences and can adjust my approach accordingly. ⏩ Because I have deep industry experience and knowledge, my background is transferable to multiple types of environments, including the ability to handle complex sets of responsibilities effectively. ⏩ Because I am a forward-thinking executive, I can guide the long-range planning process to achieve an organization’s vision, which will become increasingly important in times of changing demographics and member expectations. ADDITIONAL KEY POINTS: ☑️ Diverse training as a Certified Chef, business degree from one of the top 3 Hotel & Restaurants programs in the U.S., and extensive professional training with the Ritz-Carlton. ☑️ Proven success in building and developing top-performing teams, ensuring an exceptional Member Experience, and achieving business growth objectives. ☑️ Collaborate effectively with senior executives, Boards of Directors, and 3rd-party partners