Participated in a team project, updating over 65,000 customer records in CCMS database to be transitioned into Blue Harmony software. Result: easier, efficiency access for the sales team. Met deliverable goal of 95%. Participated in weekly conference calls.

Handled all Executive level support and day to day workflow management functions to the Director of Government and Community Relations. -Calendar Management support in Outlook, determined priorities, resolved conflicts, responded to email inquiries, phone, greeted and assisted the public-Processed travel expense, misc expenses utilizing software identifying excess charges resulted in savings-Coordinated large and small event functions, actions included venue selection, catering, using cost savings, coordination of agenda-Improved efficiency by creating filing system which resulted in easier access and maintenance

Point of contact in assisting employees in onboarding paperwork, ordered equipment to ensure smooth transition. -Maintain confidential files,prepared and generated offer letters, assembled personnel packages, company information packets. -Provided outstanding support to recruiters to ensure goals and needs in day to day activities. -Scheduled interviews and arranged travel,coordinated locations for interviews. -Created applicants database and maintained it successfully. -Provided excellent customer service via phone and in person.

Oversaw day to day administrative functions and provided Administrative support to three to five Executives and Managers, assisting in meeting daily department objectives and goals -Scheduled complex meetings, arranged complex travel international and domestic itineraries resulted in cost savings average $200 per ticket -Implementing administrative procedures that are time saving and increased productivity and eliminated waste-Creative with utilizing limited resources, assisted in providing phone coverage, and trained other assistants, coordinated conference calls-Process travel expenses and misc expenses utilizing software, assisted with conference planning and agendas-Conference planning include set up catering, av equipment, venue selection-Processing travel expenses, reconcile corporate charge cards and reversing late fees and additional charges which resulted in savings