Charles Waite Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

• Developed a groundbreaking modular design system for my team resulting in drastically reduced design time and allowing for simpler, more customer centric, pixel-perfect designs right out of the gate.
• Continually challenging current Design Process within engineering organization, helping evangelize the benefits of integrating Design Thinking into existing product and service planning initiatives.
• As a Design Lead I engaged in an end-to-end design process for products ranging from large-scale, customer facing software with tens of millions of users, to mission-critical internal tools destined to be used by.
• I have managed numerous internal and external design teams, guiding UX and Visual design, scoping deliverables, validating quality, and ensuring best practices are followed in order ensure smooth delivery in lockstep.

Greater Seattle Area

• Collaborating on an effort to redefine how people communicate, seamlessly integrating smartphone-level capabilities across all mobile, laptop/desktop, and tablet platforms
• Working with and helping redefine accessibility standards and design guidelines, crafting an elegant and user friendly experience for all users on every platform
• Designing user flows, wireframes, high-resolution comps and production assets for development teams
• Presenting concepts and prototypes to client stakeholders for discussion and approval

Greater Seattle Area

• Helped to design a transformational customer-facing and internal experience for a national telecom carrier aimed at completely revamping the end-to-end customer experience and streamlining internal management tasks
• Created user personas for storymapping and feature-mapping at early planning stages and translated business requirements into high fidelity wireframes to hand off for production
• Owned all experiences surrounding customer payments, billing and refund processing
• Worked directly with SMEs, client, and product owners to ensure designs met all requirements while delivering on the core tenets of experience transformation, branding, and design guidelines

Greater Seattle Area

• Leading effort to incorporate UX design process into early-phase product development and current products to foster cohesive, responsive UX throughout Streambox’s product portfolio
• Designing workflows, wireframes, mockups, and production graphics for Streambox Mobile and Web Apps and performing all design and coding (HTML & CSS) for Streambox website
• Coordinating performance tuning of website, reducing server load considerably, and reducing page load and server access times by over 300%
• Designing ad campaigns targeting audiences using Google Adwords, AdRoll, and Google Remarketing to drive web traffic and customer engagement
• Responsible for all branding and marketing/sales collateral
• Involved in design and layout for large international trade shows where I act as a customer facing sales engineer on the show floor

Responsible for ongoing website maintenance and management, making sure their website reflects their leadership among Seattle gyms and portrays the image of Rain Fitness.

Bellevue, WA

- Active lead in charge of quality control for the online ad creation team- Helped optimize individual workflows and led targeted training, as a result major error rates fell 10-15% month over month and customer edit requests were reduced 18%- Worked with team leads and managers to address inefficiency and error in ad creation process- Technical lead on.

Greater Seattle Area

- Worked for clients and agencies such as Rain Fitness, Hammerquist & Nebecker, Colliers International, among others.- Produced brand standards guide for The North Face- Pre-production work for McNett Outdoor Products packaging- Produced dealer presentation and product materials for new Polartec products

Greater Seattle Area

- Managed numerous projects for Pacifico Beer, Microsoft Bing, and SignCafe Magazine- Design and production responsibilities included designing and building layouts, prepping files for press, contacting printers and other vendors, coordinating internal team and client reviews- Responsible for trafficking and copy editing of all ad materials and collateral.

Associates, Graphic Design

Activities and Societies: Graphic DesignerWow what an experience. A tough place for sure, but ultimately a life changing experience and a.

Ba, Political Science

Activities and Societies: Psi Upsilon, Varsity Lacrosse, Varsity SoccerBest place in the world. What I would do for 4 more years...

Education record

Education record