A recognized innovator and leading provider of a full suite of unified communications and collaboration, contact center and customer experience management, network infrastructure and security solutions.

A first-of-its-kind enterprise Software-as-a-Service (SaaS) learning platform that taps into the science of habit formation to deliver customized educational content.Responsible for the management of sales, operations, marketing, product development, financial arms and budgeting. Also responsible for managing a staff of 8 consisting of 3 direct reports; Vice President of Technology, Enterprise Sales Executive and Customer Success Manager, 3 outsourced direct reports; Chief Technology Officer, Chief Financial Officer, Chief Marketing Officer and 2 outside channel partners.I am fortunate to work with an amazing group of key customers and clients who benefit from direct in the field approach when assessing their needs and rapidly providing needed products and services. Over the years I have found establishing and nurturing relationships helps to drive innovation, satisfaction and growth in a mutually beneficial manner. A few notable topics I am open to discussing with networking partners includes: - First-year revenue success for a business start-up including outbound sales strategy and business processes. Developing GTM strategy that included outboard sales, marketing, and a 5 step sales process.- Bringing on new enterprise customers and expanding a customer excellence plan to drive YOY revenue, user and customer end-user growth.- Securing increases in qualified marketing leads by reengineering the entire marketing strategy and working directly with the outsourced CMO.- Leading the customer excellence team that drove an increased adoption rate with all clients within the first 30 days. - Adapting the neuroscience of behavior change in real-time to individual learner needs and provided customized just-in-time learning experiences.- Increasing employee engagement, fostered collaboration and championed an inclusive and lower-cost environment by partnering with back-end analytics for enterprise-level tracking.

A global cloud communications and collaboration software company connecting the digital workforce.Managed 5 regional sales managers delivering United Communications Sales as a Service (UCaaS) to enterprise customers with 500 to 5,000 employees. Reported to the Vice President of North America Sales and spearheaded hiring, training, and sales structuring while incorporating customer insights, defining value propositions, and determining sales and marketing strategies to maximize growth.Being able to build on individual market experiences provided me with an understanding of each market and how to manage business across a wide spectrum of initiatives. Working directly with key business partners enabled me to develop programs and provide direct services to assist in growing business and driving revenue for Fuze. This experience paved the way in being able to identify new opportunities and blend them into a holistic sales approach.Some key areas of success include:- Grew sales almost $2million within eight months from $0 the previous 6 months, successfully reversing a six-month negative trend and revenue decline by modernizing and simplifying day-to-day business conversations.- Instilled MEDDIC sales strategies to the day to day process and optimized the team by adding a strategic hire.

A leading managed-services provider offering a full suite of IT, unified communications, network connectivity, and security services.Oversaw 3 Vice President/General Managers and 6 sales managers, 34 representatives, and four administrative staff driving revenue through sales of UCaaS, SD-WAN and enterprise managed IT services. Managed go-to-market planning, talent, compensation and top-line growth. Being able to forecast sales shifts assisted in maintaining cost controls and identifying growth and profit areas. I’ve utilized these market insights in all sales and marketing programs throughout my career to create a confidence of successful outcomes. A few highlights include:- Championed sales growth by rebuilding the market and reducing overhead while guiding the company rebranding initiative.- Achieved several million dollars in sales revenue, the highest attained in the region’s history by restructuring the sales force, changing the culture, recruiting top talent, leading new product sales and driving partner relationships.- Integrated the company’s systems, staff, and CRM after participating in a company acquisition.- Reversed negative earnings and underperformance of staff and on-boarded and mentored 3 sales directors and 21 representatives.- Designed and delivered sales presentations on cloud and SD-WAN services, developed partner promotions, spearheaded new logo sales, instituted associate accountability initiatives and participated in corporate acquisitions.- Realized double-digit revenue growth and added several million dollars to the top-line. - Led the company in first-year sales attaining top-producer status propelled by the initial launch of hosted phone system product.

A privately held communications and software company offering managed services including SD-Wan, UCaaS, and high-capacity bandwidth.Key Accomplishments: - Optimized marketing channels, identified new revenue streams and business partners, led business development and customer-focused training programs, and mentored sales associates.- Fostered a 100% boost in sales within the first 18 months, subsequently exceeding goals year-over-year.- Generated new sales revenue via identification of innovative income streams created by encouraging customers to purchase through re-engineered channels.