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Cecilia Whyel is listed as Head of Customer Success | High-Level Support & Project Management at NextThought, based in Bozeman, Montana, United States. AeroLeads shows phone signal with area code 978 and a matched LinkedIn profile for Cecilia Whyel.
Cecilia Whyel previously worked as Head of Customer Success at Nextthought and Customer Success Manager at Nextthought. Cecilia Whyel holds Bachelor Of Arts (B.A.), Theatre Studies from Elon University.
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At NextThought, my focus is on cultivating fruitful relationships and ensuring customer success through strategic collaboration and innovation. With expertise in customer relationship management (CRM) and interpersonal communication, I've developed the Customer Success Adoptable Playbook, which has significantly enhanced client retention and engagement. Our team's efforts in monitoring KPIs and Client Health Scores have led to improved client experiences and the cross-selling of new services.My role involves regular interaction with key clients, organizing strategic calls, and weekly syncs with cross-functional teams to align business outcomes. Thanks to my background in the arts, I bring a unique perspective to problem-solving and process optimization. My approach to customer success is rooted in a commitment to not just meet but exceed client expectations, fostering an environment of trust and value realization.
Listed skills include Choreography, Dance, Contemporary Dance, Microsoft Office, and 37 others.
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Leads customer success initiatives for enterprise-level clients, including Amazon, TCI, and Chegg, by cultivating strong relationships with key stakeholders and delivering support in a fully remote environment. Serves as the primary point of contact throughout the project lifecycle, ensuring alignment with client vision and goals while motivating teams and.
Built strong relationships with enterprise-level clients in a remote environment. Collaborated with the sales team to rework the client handoff and establish a seamless onboarding process. Utilized client data to deliver recommendations to cross-functional teams and improve customer outcomes and experiences.
Drove revenue growth by upselling and cross-selling additional services to align with client priorities and goals. Spearheaded the development of Standard Operating Procedures (SOPs), KPIs, and company policies to optimize productivity, client onboarding, and team alignment. Managed onboarding for new hires, clients, and projects, ensuring high-quality.
Served as the main point of contact for multiple client workspaces and projects. Established excellent communication between internal and client teams. Led the team in determining the best strategies for addressing issues and shifting priorities to meet client goals.
Provided comprehensive administrative support to five female CEOs concurrently, including calendar management, meeting preparation, and project management in a fully remote setting. Performed various administrative tasks such as presentation creation, meeting notes, scheduling, inbox management, expense reports, payroll, and social media marketing..
Greater Denver Area
Barre instructor for locally owned Denver studio. Developed meaningful connections with clients to deepen engagement, promote membership adoption, receive feedback, and boost retention.
Denver, Colorado, United States
Managed daily studio operations, including scheduling, membership sales, and customer engagement. Consistently drove membership sales through extensive knowledge of products and services and collaboration with team members. Designed and implemented onboarding processes for staff using scheduling software (MindBody), contributing to improved operational.
Broomfield, CO
Led choreography and practices, collaborating with the Artistic Director to establish the company's artistic standards. Developed dance curricula for recreational and professional programs to refine performance quality.
Boulder, CO
Worked with the Program Director to design and implement a comprehensive dance curriculum for students in the St. Vrain Valley and Boulder Valley School Districts.Trained and mentored new instructors, ensuring consistency in teaching standards and program quality. Led initiatives to increase student engagement and retention, contributing to the program's.
Boulder, CO
Dancer for contemporary company BRIAH Danse. Studied modern, ballet, and contemporary dance under artistic director Jayne Persch.
Eugene, OR
Previously worked towards an MFA in Dance. Studies included composition, dance literature, kinesiology, pedagogy, aesthetics, and research methods. Explored the role of dance as a cultural catalyst and producer of identity by investigating dance fusion—particularly between contemporary dance, hip hop, and traditional Philippine dance. Took technique.
Elon, NC
Graduated Cum Laude with a BA in Theatre Studies and a dance minor.
Activities and Societies: Phi Eta Sigma, Sigma Kappa
Activities and Societies: Madrigals- Honors Choir Concert Choir Proscenium Circus
Quick answers generated from the profile data available on this page.
Cecilia Whyel works for NextThought.
Cecilia Whyel is listed as Head of Customer Success | High-Level Support & Project Management at NextThought.
AeroLeads has found 1 phone signal(s) with area code 978 for Cecilia Whyel at NextThought.
Cecilia Whyel is based in Bozeman, Montana, United States while working with NextThought.
Cecilia Whyel has worked for Nextthought, The Digital Solutions Team Llc, Ohana Yoga, Inc, Iluminar Aerial, and Kidz In Locomotion.
You can use AeroLeads to view verified contact signals for Cecilia Whyel at NextThought, including work email, phone, and LinkedIn data when available.
Cecilia Whyel holds Bachelor Of Arts (B.A.), Theatre Studies from Elon University.
Cecilia Whyel is listed with skills including Choreography, Dance, Contemporary Dance, Microsoft Office, Customer Service, Leadership, Jazz Dance, and Event Planning.
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