IT Professional | Networking | Programming | Cloud Computing🔹 About Me 🔹Greetings! I am a highly skilled and results-driven IT professional with a strong background in networking, programming, and cloud computing. Over the past decade, I have honed my expertise to design and optimize robust IT infrastructures that elevate business performance and empower teams to thrive.🚀 Expertise 🚀🌐 Networking: Proficient in LANs, WANs, routers, switches, and firewalls, I implement secure and scalable network solutions. My knowledge of network protocols, TCP/IP, DNS, and DHCP ensures smooth operations.☁️ Cloud Computing: Leveraging AWS, and Microsoft Azure, I architect scalable cloud environments. My cloud expertise enables agile and cost-effective solutions for diverse business needs.💻 Programming Languages: Python, Java, C#, and JavaScript are my toolkit for crafting efficient and reliable software solutions. I follow agile methodologies and advocate test-driven development (TDD).🔐 Cybersecurity: Committed to safeguarding data and systems, I employ firewalls, intrusion detection systems, and encryption protocols to mitigate risks and protect against threats.🗃️ Database Management: Proficient in SQL and NoSQL databases, I design optimized data structures and maintain data integrity.💼 Experience 💼As a Field Support Technician currently contracted and working with APS, with a passion for resolving technical issues and delivering exceptional on-site support. Proficient in diagnosing and troubleshooting hardware and software problems with a demonstrated ability to efficiently resolve technical challenges and provide personalized solutions to clients. Strong communication skills have led to fostering positive relationships with customers and ensuring seamless operations.📢 Let's Connect! 📢I am always eager to connect with fellow IT professionals and technology enthusiasts. Feel free to reach out if you share a passion for tech and IT support. Let's collaborate and explore new ways to make a positive impact in the world of technology!
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Field Service SpecialistHcltech Nov 2022 - Jun 2024Noida, Uttar Pradesh, InDeployment, imaging, and management of proprietary systems, computers, and software for a medium- large database. Troubleshoot remote and in-office environments for users, including network, peripherals, installation, and OS support. Requisition processing, management and shipment of deliverables in a timely manner. -
Systems Engineer(Sr. Program Executive)Cognizant Aug 2019 - Oct 2020Teaneck, New Jersey, UsTechnical and Provincial support for IT infrastructure and end users, administration of local and cloud-based programs, files, users and groups in multiple platforms and mediums, virtual desktop management and troubleshooting, end-user account management and remote support. -
Fulfillment SpecialistGridline, Inc. Aug 2019 - Dec 2019Scottsdale, Arizona, UsDatabase administration of GPS units for medium-large fleet companies, troubleshooting of devices and proper usage of multiple installation types, staging and processing with high-yield cycle timing, Salesforce administration and data entry for multiple accounts -
Field Support TechnicianInsight Enterprises Inc. Apr 2018 - Aug 2018Installation and breakdown of multiple job sites involving multi-client systems, network creation and optimization, printer systems connectivity and other required assets for mobile site, software update and drive optimization, troubleshooting software and hardware issues.Work orders varied per site as was not full time-work but as per-service required due to client requests
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Content Media AnalystCognizant Nov 2017 - Feb 2018Teaneck, New Jersey, UsSupport and analysis/moderation of social media content in a team-based environment.
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Ios Tech SupportApplecare(Contract Through Kellyconnect) Oct 2016 - Jun 2017Customer Relations, Data Entry, iPhone and iOS diagnostics using provided tools and knowledge resources,Problem Solving, Time Management, Goal-setting using determined metrics, weekly meetings with team and staff for intrapersonal communication and Team-based ActionInbound technical support representative for iOS operating system (handheld devices and iPad support) as well as Mac support through server, hard drive, and login issues as a few examples, as well as translating tech-level vocabulary with teaching and further educating of product support and services.
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Customer Service RepresentativeFreedom Vapes Llc Sep 2015 - Sep 2016Skilled in assisting customers with inquiries, resolving issues, and ensuring a seamless experience. Recognized for effective communication and building strong rapport with clients. Adept at recommending and promoting products that align with customers' needs and preferences.
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Consultation AgentGeek Squad Oct 2014 - Mar 2015UsDiagnosing and resolving a wide range of hardware and software issues, ensuring optimal functionality for various devices. Recognized for exceeding customer satisfaction metrics and fostering strong client relationships. Adept at recommending and implementing innovative technology solutions tailored to meet individual needs. -
Icm Tier 2 Technical Support AgentVolt Workforce Solutions Apr 2014 - Oct 2014Buffalo, New York, UsAnswering inbound calls from customers in a timely manner, managing accounts and providing troubleshooting support for multiple platforms and devices, educating the customers in self-help opportunities, and completing data entry and cases for the customers' accounts. -
Outbound RepresentativeEsurance Oct 2013 - Jan 2014San Francisco, Ca, UsAssess clients' insurance needs and offer tailored coverage solutions. Strong track record of achieving sales targets and maintaining long-lasting client relationships. Excellent communication and negotiation skills, ensuring client satisfaction and confidence in insurance choices. -
Store OperationsTarget Apr 2012 - 2013Minneapolis, Mn, UsManaging inventory, coordinating logistics, and optimizing workflows to enhance overall store performance. Skilled in implementing and enforcing operational procedures to ensure compliance and superior customer service. Proven ability to collaborate with cross-functional teams, delivering seamless operations and contributing to the store's success.
Christopher Quiroz Education Details
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Montana State University-BozemanComputer Science -
Mesa Community CollegeGeneral Studies
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Hamilton High SchoolGeneral Studies
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Asu Rotc
Frequently Asked Questions about Christopher Quiroz
What is Christopher Quiroz's role at the current company?
Christopher Quiroz's current role is I.T. Networking, it keeps people connected..
What schools did Christopher Quiroz attend?
Christopher Quiroz attended Montana State University-Bozeman, Mesa Community College, Hamilton High School, Asu Rotc.
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