Claudio Quiros Scholz Email & Phone Number

San Jose, Costa Rica

Costa Rica

Heredia, Costa Rica

Heredia, Costa Rica

- In charge of managing payroll standardization and migration projects in LATAM. Successfully implemented the payroll process in Uruguay in a third party vendor solution.- Currently managing the payroll migration of 4 Central American countries + Dominican Republic and Ecuador to a third party vendor solution. Provide progress status visibility to the SLT.- In charge of interacting with the vendor from the bidding process through implementation. Responsible for drafting the contract with Procurement and obtaining the required approvals from Legal and SLT.- Responsible for the initial due diligence and guaranteeing all local regulatory requirements are met, including confidential cross border data clearance.- Support the regional payroll operations in the implementation of global standards and best practice sharing.

Heredia, Costa Rica

- Successfully implemented the Costa Rica payroll process on HRMS. This effort consisted in consolidating 5 different processes (one per legal vehicle) into a single standard process.- Participated in the Compensation & Benefits/ Payroll taxonomy definition.- Member of the Great Place to Work Committee, strengthening the communication bridge between employees and the SLT.

San Jose, Costa Rica

- Served as the local project manager for the LATAM payroll migration to Costa Rica (Chile, Argentina and Brazil as phase I, followed by Costa Rica and Mexico and other smaller population countries).

San Jose, Costa Rica

- Assisted in the implementation of the HR Service Center model in LATAM. Travelled to Brazil, London and Charlotte, NC. to launch the model and support the transition.- Successfully coordinated the Canada operations support migration to LATAM.- Established strict controls and adherence to the data protection standards.- Created and reported ongoing quality indicators for the regional operations team.- Supported recurrent deliverables related to operational call center metrics.- Supported HR data reporting and analytical needs for regional business partners.- Coordinated continuous regional improvement initiatives and partnered with the Service Delivery Manager on execution.

San Jose, Costa Rica

- Managed the Human Resources data platform migration from PeopleSoft to HRMS.- Selected, on boarded and trained new staff and fulfilled the interim manager role.- Winner of Circle of Excellence (top 3% company performers).

San Jose, Costa Rica

- Worked directly with the Human Resources Department gathering important information such applicant information, promotions, supervisor changes, Leaves of absence, etc. - Kept track of all transactions concerning disciplinary actions, terminations, leaves of absence among others.- Only individual responsible for providing PeopleSoft support for over 600 people partnering with teammates in India for tech support- Handled Comp& Benefits information- Overall reporting for all site, including Finance department- Was the main point of contact for the Oracle implementation in Costa Rica assisting with the transition by attending numerous conference calls with the different sub groups

San Jose, Costa Rica

- Promoted from Mortgage Account Specialist to Data Entry Processor - In charge of Data input on tracking system (PeopleSoft)- Kept track of all transactions concerning disciplinary actions, terminations, leaves of absence among others- Created flowcharts to facilitate the understanding of HR processes

San Jose, Costa Rica

• Worked in the collections department, collecting payments from mortgage loan borrowers and provided different assistance solutions such as payment arrangements, refinancing options, etc.• Worked with Aspect Software, Lotus Notes and PeopleSoft

Cartago, Costa Rica

- Provided ENG/ SPA interpretation services for various companies in USA including 911, Hospitals, Banks, Hotels and Government institutions.- Advanced knowledge of technical English language terminology (medical, financial, insurance and legal).

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Technical, Administration