Cassio Ribeiro De Almeida Email & Phone Number

Goiânia, Goiás, Brazil

Co-Owner and COOHead of IT Operations: Lead and oversee the IT infrastructure and systems team, ensuring optimal performance, security, and scalability. Spearheaded strategic IT initiatives to align technology with the company’s growth objectives.Head of Comex Operations and Supply Chain: Managed international trade (Comex) and supply chain operations, streamlining processes for greater efficiency and regulatory compliance. Directed end-to-end logistics, procurement, and supplier relationships to enhance operational efficiency and cost-effectiveness.

Goiânia E Região, Brasil

IT Management InstructorConducted courses and preparatory sessions for ITIL, COBIT, and BPMN Process Management certifications.Delivered comprehensive teaching to students, covering key concepts, definitions, objectives, and benefits in IT Management.Provided practical insights and real-world applications to ensure a deep understanding of IT management principles and practices.

Goiânia E Região, Brasil

Senior ITSM Analyst, IT Infrastructure Migration ProjectHypera Pharma to Ontex SA (Belgium)Led the creation and management of the service catalog, and structured the IT Service Desk.Developed and implemented ITIL/ITSM processes, ensuring seamless integration and efficiency.Managed a diverse team, overseeing SLA compliance and fostering strong IT communication.Built and maintained effective relationships with business areas, aligning IT services with organizational needs.

Goiânia E Região, Brasil

Project Manager and IT Applications SpecialistExperienced in SAP PP/PM/QM and legacy applications across manufacturing, quality control, finance, legal, logistics, foreign trade, and more. Proven leadership and project management skills, with a track record of successful collaborations within international teams and English-speaking environments. Proficient in MS Project, Power BI, SQL Server, Windows Server, IIS, and PHP.

Goiânia E Região, Brasil

Administrative Team ManagerManaged the administrative team, overseeing daily administrative, financial, and controllership operations.Led strategic planning initiatives, including prospecting and financial accountability.Ensured quality management and process optimization using BPMN.Developed and monitored metrics to enhance the performance of the sales team.

Goiânia E Região, Brasil

IT Specialist, PetrobrasManaged ITIL-based IT services, ensuring compliance with performance indicators.Specialized in Windows systems and server management, as well as network infrastructure.Oversaw support outsourcing for printing and asset management, maintaining high-quality standards.

Goiânia E Região, Brasil

Responsible for the integration of business and technology areas. Project Manager in the development and implementation of technological solutions for the business in order to meet the demands effectively, ensuring the achievement of results.

Goiânia E Região, Brasil

Performance of Petrobras Environment activities in ITIL-based Information Technology services. Technical Support on Windows Servers, Lotus Notes, Citrix Metaframe, MS Office, Telephony, Network Infrastructure and Telephone Extension, Microcomputer Hardware and Peripherals. Expertise in Printing Outsourcing and Asset Management.

Bacharelado Em Engenharia, Electrical And Electronics Engineering

4º Período do curso de Engenharia Elétrica - IFG

Mba Executivo, Gestão Em Negócios Internacionais E Comércio Exterior

Mba, Gestão Em Tecnologia Da Informação

Bacharel, Administração De Empresas

Activities and Societies: Trabalho de Conclusão de Curso - Segurança da Informação no ambiente organizacional