cracassio@gmail.comI'm Head of Operations and Technology at My Winery Importadora de Vinhos.I have a bachelor's degree in Business Management, MBA in IT Project Management and a MBA in International Business.Project System Analyst at Ontex. Expertise in project management of IT applications (legacy systems and SAP). Leadership and project management in English and between international teams. 2018 to 2021.Administrative Manager at My Winery - Import and Distribution of Wines. 2017 and 2018.IT Infrastructure Analyst by Stefanini from 2006 to 2012, again from 2014 to 2016, at Petrobras, developing ITIL best practices in maintaining KPIs and meeting established SLAs.In 2013 I worked as Business Analyst at Saga Group. Responsible for the integration of business and technology areas. Project Manager of technological solutions for the business in order to meet the demands effectively, ensuring the achievement of results.With experience in Project Management (PMI / PMBOK) and Business Process Management (BPMN), I always seek to identify improvements and opportunities that add value to the business.
Listed skills include Itil, Windows Server 2003, Mcse, Cobit, and 17 others.