Amanda Craddock Email & Phone Number

Clerkenwell, England, United Kingdom

London, United Kingdom

• Manage Department Head’s diary, process credit card statements & expense claims, organise regular and ad-hoc meetings, take minutes for multiple committees and monitor the academic status of PhD students.• Act as main point of contact for the department including responding to emails from students & staff of all levels, liaise with IT & Estates for impromptu issues, and monitor/ order office supplies.• Monitor multiple budgets to ensure no overspend, use finance database (Agresso) to run and present reports, organise transfers between departments for shared equipment charges, order lab supplies and track POs/ deliveries.• Organise recruitment and interviews, maintain staff records, monitor upcoming contract end dates, liaise with HR department for various staff needs and attend regular training to ensure current knowledge of UK employer regulations (e.g., inclusivity, right to work, etc.).• Support two undergraduate pharmacology modules; create and maintain spreadsheets to track grades and attendance, liaise with the Timetabling team, and notify students of module updates through the internal database (QMPlus).

• Reviewed student applications from 100+ countries using internal & external databases to determine whether international qualifications met the university’s entry requirements.• Utilised efficient time management to ensure applications were actioned according to weekly targets and that all related correspondence was answered in a timely and professional manner.• Collaborated effectively within a small team in a fast-paced environment resulting in excellent relationships with applicants, external representatives and faculty members.• Became an adept user of SITS, a database used by many universities to maintain student information.

Chelmsford, United Kingdom

• Managed payroll, recruitment and administrative tasks for apprentice training programmes.• Implemented a series of user-friendly payroll tracking spreadsheets that became invaluable to the HR team.• Provided a variety of reports on a weekly, monthly, annual and ad-hoc basis (e.g., monthly payroll, appraisals due, salary increments, annual leave entitlement, etc.).• Due to advanced proficiency in MS Excel, was requested to develop and present 90-minute training sessions available to staff during professional development weeks (receiving excellent feedback).

Stansted, Essex

• Converted complicated and varied spreadsheets into user-friendly formats and validated the data received from various reports to ensure correct payments to GP practices across Essex.• Played a large role in devising more efficient processes for the team.

• Provided general administrative support, financial report generation and ongoing special project assistance.• Managed often-competing priorities within the teams which required quickly shifting focus and workflow throughout the day and week.• Served as Logistics Coordinator for the Major Incident Team during the Swine Flu epidemic; coordinated with regional providers and tracked availability and delivery of vaccines and supplies.

Lenexa, Kansas, United States

• Provided general office support for small electronics firm including reception, accounting, data entry, filing, producing invoices and packing slips, and running MS Access database reports.

St Albans, England, United Kingdom

• Filled temporary administrative positions for several companies within Hertfordshire whilst in the UK on a temporary student work permit.

Managed all shipping and receivingPerformed finishing touches on many of the products, then packaged and labelled for shipping.Tracked inventory, ordered new materials when needed.Organised area to create a more efficient working environment.RFL: Travelled to UK with a work permit.

Lawrence, Kansas, United States

Worked the customer services desk of a large home improvement centre. Created special orders, handled often difficult customer issues (both in person and over the phone), and operated the custom computer system and cash register. Completed online courses to train in different departments.