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Michael Craddock Email & Phone Number
Director of Delivery, Prairies
at
PLATO
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Delivery, Prairies
Location
Regina, Saskatchewan, Canada
Company size
Who is Michael Craddock? Overview
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Quick answer
Michael Craddock is listed as Director of Delivery, Prairies at PLATO, a company with 308 employees, based in Regina, Saskatchewan, Canada. AeroLeads shows a matched LinkedIn profile for Michael Craddock.
Michael Craddock previously worked as Senior Director, Client Experience - Support at Iqmetrix and Operations Manager at Iqmetrix. Michael Craddock studied at Central Memorial High School.
Company email context
Email format at PLATO
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PLATO
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Profile bio
About Michael Craddock
Michael Craddock is a Director of Delivery, Prairies at PLATO. They is proficient in French. Colleagues describe them as "I highly recommend Michael to anyone in need of a dedicated and effective leader. What truly sets him apart is his exceptional listening skills and thoughtful approach to problem-solving. Whether tackling a complex issue or supporting a team member, Michael approaches every challenge with a calm and open mind, always ready to listen. Michael is not just a great leader but also an outstanding teammate. Any team would be lucky to have him." and "It was an absolute pleasure to work alongside and support Michael for 7 years at iQmetrix. He is a skilled leader who is dependable, focused and centered around creating great experiences for his team, co-workers and customers. Any company would be lucky to have Michael on their team or leading their team."
Current workplace
Michael Craddock's current company
Company context helps verify the profile and gives searchers a useful next step.
Plato
12 roles
Michael Craddock work experience
A career timeline built from the work history available for this profile.
Senior Director, Client Experience - Support
Responsible for providing strategic direction and leadership to the CX Support team, delivering offerings and services that meet the growing needs of our client base, our business, and scales to support corporate vision and targets. Overseeing multiple business units including support and professional services, with the outcome of providing the best.
Aug 2018 - May 2024
Operations Manager
In my role as Operations Manager, I worked hand in hand with senior technical leadership and our largest Enterprise clients. I led the development and implementation of critical practices, solidifying client trust and adherence to operational standards. I implemented operational strategies tailored to diverse client needs, ensuring top-tier support..
May 2015 - Jun 2019
Team Lead, Tech Ops
Led Customer and Technical Support teams, prioritizing Client Experience through continuous improvement of response and resolution times. Implemented workflow and tool enhancements, fostering team growth and advancement within the company.
Jan 2013 - Jan 2019
Team Lead, Software Support
Responsible for Support Operations-Managing Support Team-Performance management and evaluation-Scheduling-Training-Traffic analysis and reporting. Volumes, trends etc...-Client training-Process assessment, streamline flows.
Oct 2010 - Jun 2015
Senior Software Support Specialist
Responsible for providing technical support and training for proprietary software, managing various support channels to troubleshoot and resolve issues efficiently. Collaborate with clients and vendors to ensure smooth system operations and follow up to ensure issue resolution.
Sep 2009 - Oct 2010
Analyst
Apr 2008 - Aug 2009
Supervisor
May 2006 - Feb 2007
Quality Assurance Specialist
Jun 2004 - May 2006
Jun 2003 - Jun 2004
May 2003 - Jun 2003
Customer Service Representative
Mar 2003 - Apr 2003
Team & coworkers
Colleagues at PLATO
Other employees you can reach at platotesting.com. View company contacts for 308 employees →
SM
Sangeet Maliackel
Colleague at PlatoBelleville, Ontario, Canada, Canada
View →
KM
Kelsey Macinnis
Colleague at PlatoWilmot, New Brunswick, Canada, Canada
View →
NK
Naveen K.
Colleague at PlatoRegina, Saskatchewan, Canada, Canada
View →
KM
Kae Merasty
Colleague at PlatoPrince Albert, Saskatchewan, Canada, Canada
View →
CP
Cory Peltier
Colleague at PlatoSault Ste. Marie, Ontario, Canada, Canada
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JH
James Hurst
Colleague at PlatoKamloops, British Columbia, Canada, Canada
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MS
Michael Spencer
Colleague at PlatoFredericton, New Brunswick, Canada, Canada
View →
JW
Jamie Weber
Colleague at PlatoRegina, Saskatchewan, Canada, Canada
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FR
Fraser Richard
Colleague at PlatoPort Coquitlam, British Columbia, Canada, Canada
View →
DG
Danielle Gulliver
Colleague at PlatoFredericton, New Brunswick, Canada, Canada
View →
Sangeet Maliackel
Colleague at PlatoBelleville, Ontario, Canada, Canada
View →
KM
Kelsey Macinnis
Colleague at PlatoWilmot, New Brunswick, Canada, Canada
View →
NK
Naveen K.
Colleague at PlatoRegina, Saskatchewan, Canada, Canada
View →
KM
Kae Merasty
Colleague at PlatoPrince Albert, Saskatchewan, Canada, Canada
View →
CP
Cory Peltier
Colleague at PlatoSault Ste. Marie, Ontario, Canada, Canada
View →
JH
James Hurst
Colleague at PlatoKamloops, British Columbia, Canada, Canada
View →
MS
Michael Spencer
Colleague at PlatoFredericton, New Brunswick, Canada, Canada
View →
JW
Jamie Weber
Colleague at PlatoRegina, Saskatchewan, Canada, Canada
View →
FR
Fraser Richard
Colleague at PlatoPort Coquitlam, British Columbia, Canada, Canada
View →
DG
Danielle Gulliver
Colleague at PlatoFredericton, New Brunswick, Canada, Canada
View →
1 education record
Michael Craddock education
-
Central Memorial High School
FAQ
Frequently asked questions about Michael Craddock
Quick answers generated from the profile data available on this page.
What company does Michael Craddock work for?
Michael Craddock works for PLATO.
What is Michael Craddock's role at PLATO?
Michael Craddock is listed as Director of Delivery, Prairies at PLATO.
Where is Michael Craddock based?
Michael Craddock is based in Regina, Saskatchewan, Canada while working with PLATO.
What companies has Michael Craddock worked for?
Michael Craddock has worked for Plato, Iqmetrix, Cgi, and Startek.
Who are Michael Craddock's colleagues at PLATO?
Michael Craddock's colleagues at PLATO include Sangeet Maliackel, Kelsey Macinnis, Naveen K., Kae Merasty, and Cory Peltier.
How can I contact Michael Craddock?
You can use AeroLeads to view verified contact signals for Michael Craddock at PLATO, including work email, phone, and LinkedIn data when available.
What schools did Michael Craddock attend?
Michael Craddock studied at Central Memorial High School.
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