Craig Adam

Craig Adam Email and Phone Number

CTO @ Propra
Craig Adam's Location
Winnipeg, Manitoba, Canada, Canada
Craig Adam's Contact Details

Craig Adam personal email

n/a

Craig Adam phone numbers

About Craig Adam

Craig Adam is a seasoned technology leader with over three decades of experience, notably as the director of technology at SkipTheDishes, part of Just Eat Takeaway (Grubhub in the US). At SkipTheDishes, he managed globally distributed teams and scaled the tech infrastructure during rapid growth. Craig also led a large team at KORE Wireless, a global IoT firm. He holds an MBA and a Bachelor of Management from Athabasca University. Currently, as CTO and co-founder of an innovative PropTech startup, he focuses on developing modular software architectures to meet diverse stakeholder needs. His career also includes significant roles at Shaw Communications and Telpay, where he led transformational projects and organizational change initiatives. Craig has been coding since the early eighties and continues to leverage his technical skills in his current role.

Craig Adam's Current Company Details
Propra

Propra

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CTO
Craig Adam Work Experience Details
  • Propra
    Chief Technology Officer
    Propra Jan 2021 - Present
    Calgary, Alberta, Ca
  • Kore Wireless
    Vp Of Software Engineering
    Kore Wireless Aug 2019 - Dec 2020
    Atlanta, Georgia, Us
    Responsible for leading a globally distributed team of over 100 software professionals to deliver KORE's flagship product, ConnectivityPro. Leveraged organizational change strategies to implement modern software development practices to increase velocity, improve reliability, and provide an inspiring environment for top talent.
  • Skipthedishes
    Director Of Technology
    Skipthedishes Sep 2017 - Jul 2019
    Winnipeg, Manitoba, Ca
    Responsible for IT, Business Intelligence, Data Engineering, and Information Security functions for SkipTheDishes. Enabled growth of the business from 400 to over 2500 employees in an environment of rapid market adoption. Managed relationships with stakeholders around the world to prepare for integration with Just Eat, the parent company based in London, UK.
  • Norima Consulting
    Principal Consultant
    Norima Consulting Jan 2016 - Aug 2017
    Winnipeg, Manitoba, Ca
    Responsible for client relationship management, new business development, and providing leadership for contracted resources. Helped clients with technical strategy, leading transformational projects comprising software developers, test professionals, and business analysts.
  • Telpay
    Manager, Systems Development
    Telpay Oct 2014 - Jan 2016
    Winnipeg, Manitoba, Ca
    Responsible for linking technological strategy to company strategy, leveraging technology to achieve company goals, and promoting strategic advantages enabled by technology. Successfully transformed the software development organization through deliberate organizational change management. Established a cross-functional Scrum-based Java development team of 4 developers and 2 BAs that delivered a new technology platform. Managed vendor relationships.
  • Shaw Communications
    Manager, Business Transformation
    Shaw Communications Oct 2011 - Jun 2014
    Calgary, Alberta, Ca
    Responsible for working with business leaders at all levels to ensure business readiness for strategic technology projects. Led a team of 6 IT business analysts focused on business process mapping and re-engineering, and a team of 8 professionals supporting the transition. Established the corporate Change Management Office and managed organizational change programs. Facilitated OCM learning sessions and provided sponsorship coaching for executives. Reviewed and approved operational financial controls.
  • Shaw Communications
    Supervisor, Business Operations
    Shaw Communications Jun 2010 - Oct 2011
    Calgary, Alberta, Ca
    Responsible for overseeing and improving the efficiency of billing application support, user acceptance testing, and product catalogue administration. Led a team of 30 professionals. Coordinated the prioritization of new offer delivery. Acted as subject matter expert for new offer implementation in senior leadership meetings. Consulted on new product offers.
  • Shaw Communications
    Regional Supervisor
    Shaw Communications Feb 2009 - Jun 2010
    Calgary, Alberta, Ca
    Responsible for general management of Northern Manitoba region based in Thompson, comprising 10,000 customers and overseeing sales, customer care, technical operations, facilities, and Shaw TV. Managed a program to change the organizational structure of the region. Developed and executed quarterly business development plans. Managed local marketing efforts. Managed technical projects with budgets up to $50,000. Built relationships within local business communities and with municipal governments.
  • Shaw Communications
    Technical Support Supervisor
    Shaw Communications Jun 2006 - Feb 2009
    Calgary, Alberta, Ca
    Responsible for delivery of exceptional customer experience by leading 12-50 representatives to meet call volume, quality, and sales targets. Led teams in both Winnipeg and Nanaimo call centres. Led change initiatives affecting over 500 representatives. Conducted annual formal performance reviews and quarterly follow-up reviews. Monitored and scored calls for quality weekly. Coordinated learning program delivery. Reported on call statistics and sales performance. Handled customer escalations.
  • Shaw Communications
    Software Specialist
    Shaw Communications May 2005 - Jan 2006
    Calgary, Alberta, Ca
    Responsible for business analysis, process re-engineering and software development. Supported an operations team of 15 analysts. Assisted with monitoring network systems and resolving incidents.
  • Shaw Communications
    Technical Support Representative
    Shaw Communications Jan 2005 - May 2005
    Calgary, Alberta, Ca
    Responsible for exceptional customer service and sales while helping solve technical issues. Assisted with tier 2 support. Provided customer support via email. Handled calls within target time.
  • Ojicree Information Technology
    Director Of Technology & Co-Founder
    Ojicree Information Technology Jun 2000 - Nov 2004
    Responsible for design, development, technical support, and management of software products at a startup company. Managed 2 staff. Provided technical expertise in customer meetings.

Craig Adam Skills

Business Analysis Team Leadership Business Process Improvement Telecommunications Project Management Leadership Customer Service Call Centers Business Process Change Management Strategic Planning Requirements Gathering Requirements Analysis It Management Solution Architecture Product Management Vendor Management Project Portfolio Management Process Improvement Agile Methodologies Management Integration Data Analysis Risk Management It Strategy Cross Functional Team Leadership Customer Experience Leadership Development Technical Leadership Business Strategy Visio Troubleshooting Operations Management Product Development Software Information Technology Sdlc Strategy Information Architecture Web Applications Sharepoint Strategic Leadership Software Development Amazon Web Services Internal Controls It Transformation It Operations Management It Service Management

Craig Adam Education Details

  • Athabasca University
    Athabasca University
    Master Of Business Administration - Mba
  • Athabasca University
    Athabasca University
    General
  • University Of Manitoba
    University Of Manitoba
    Computer Science

Frequently Asked Questions about Craig Adam

What company does Craig Adam work for?

Craig Adam works for Propra

What is Craig Adam's role at the current company?

Craig Adam's current role is CTO.

What is Craig Adam's email address?

Craig Adam's email address is cr****@****ing.com

What is Craig Adam's direct phone number?

Craig Adam's direct phone number is +130695*****

What schools did Craig Adam attend?

Craig Adam attended Athabasca University, Athabasca University, University Of Manitoba.

What skills is Craig Adam known for?

Craig Adam has skills like Business Analysis, Team Leadership, Business Process Improvement, Telecommunications, Project Management, Leadership, Customer Service, Call Centers, Business Process, Change Management, Strategic Planning, Requirements Gathering.

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