As Head of IT Advisory at Qwerti, I apply my 17 years of experience and expertise in IT service management (ITSM), cloud computing, and infrastructure management to deliver innovative and effective solutions for clients in various industries. I have a strong foundation in network administration, technical support, and network security, which enables me to design, implement, and optimize IT systems and services that meet the needs and expectations of stakeholders.I am passionate about service delivery excellence, best practices, and ITIL methodology, and I use my skills and credentials as a Microsoft Certified Systems Engineer (MCSE) and a Sales Pitch Master (SPM) to communicate, collaborate, and consult with clients and partners. I also have a keen interest in technology trends and developments, and I continuously seek to learn and improve my knowledge and skills. My mission is to help clients achieve their goals and transform their IT capabilities through strategic and practical IT advisory services.