Addcom was first incorporated on the 5th of January 1999, it started life as a manufacturer and distributor of professional telephone headsets and accessories.In July 2003, ADDCOM acquired the recorder business from Thales Contact Solutions.  Having operated in Australia since 1961, a vast database was amassed with strong connections established in the recording and related application markets especially in Contact Centres, Public Safety, Financial Sector and Air Traffic Control making them a leading supplier of specialised voice recording and replay.  Addcom have been looking after their recording customer base for over 20 years. Our technical team are trained constantly and are proficient in the installation, service and support of multiple recording platforms.The reliability and level of customer satisfaction is evident by the fact that many of our customers that originally purchased a recording solution many years ago from Thales, still choose Addcom for their current maintenance, upgrades, and relocations.Addcom works very closely with its vendors to provide new and innovative solutions. In recent years Addcom has recognized a gap in the market place, for smaller companies that require fewer people recorded but still need reliable, redundant recording solution. Addcom can now cater for smaller extensions to national multi site companies. The introduction of VoIP systems has changed the way PABX systems work. Addcom has ensured that it sales and technical staff are at the cutting edge of this new technologies.

ABTC started out as a manufacturer and distributor of headsets, telephones and telecommunication accessories. As time has gone on ABTC has moved from its humble beginnings to an organisation trusted to provide complex telephony solutions, network security, video conferencing, data capture, voice transcription and analytics.