Craig Rowe Email & Phone Number

California, United States

San Diego, California, United States

Western United States

• Recognized by superiors and peers for excellence in dedication, diligence, and strict attention to detail, swiftly rising through the company ranks, commencing as Customer Service Representative.• Demonstrate exceptional leadership, effectively managing day-to-day activities of seven direct reports and seventy-two underwriters and support staff throughout lucrative ten-state West Coast region.• Leverage knowledge of automotive insurance underwriting processes to develop and implement… Show more • Recognized by superiors and peers for excellence in dedication, diligence, and strict attention to detail, swiftly rising through the company ranks, commencing as Customer Service Representative.• Demonstrate exceptional leadership, effectively managing day-to-day activities of seven direct reports and seventy-two underwriters and support staff throughout lucrative ten-state West Coast region.• Leverage knowledge of automotive insurance underwriting processes to develop and implement policies and procedures that ensure compliance with state and federal regulations.• Seize every training opportunity to provide in-depth education, individualized mentoring, and support to inexperienced new-hires, achieving superior levels of team performance and opportunities for advancement.• Utilize advanced analytics to identify areas of risk, providing timely recommendations for approving or denying insurance coverage. Show less

Western United States

• Aspired to organizational success by demonstrating a positive attitude and exceptional underwriting knowledge necessary in leading a team of underwriters to increased premium and loss prevention in excess of $100M annually.• Unified team to elevated levels of self-accountability for Geico standards of performance and behavior, assuring accurate and efficient execution of underwriting processes. • Determined internal… Show more • Aspired to organizational success by demonstrating a positive attitude and exceptional underwriting knowledge necessary in leading a team of underwriters to increased premium and loss prevention in excess of $100M annually.• Unified team to elevated levels of self-accountability for Geico standards of performance and behavior, assuring accurate and efficient execution of underwriting processes. • Determined internal strengths and inefficiencies through extensive analyzation and cross-functional collaboration, translating into strategic corrective action plans to improve processes and efficiency.• Kept abreast of industry trends and changes, providing progress updates on business developments, performance metrics, and other key indicators to the management team. Show less

Western United States

• Reviewed automotive insurance applications and endorsements to evaluate submissions information required to accept or reject new policies based on underwriting guidelines.• Assessed risk quality for an in-force book of business through a renewal review process to ensure compliance within company guidelines and initiate appropriate loss prevention actions.• Researched and followed through with requests for missing information from agency partners maintaining a high level of customer… Show more • Reviewed automotive insurance applications and endorsements to evaluate submissions information required to accept or reject new policies based on underwriting guidelines.• Assessed risk quality for an in-force book of business through a renewal review process to ensure compliance within company guidelines and initiate appropriate loss prevention actions.• Researched and followed through with requests for missing information from agency partners maintaining a high level of customer service.• Communicated with field reps and other insurance or inspection companies to obtain information, answer inquiries, or convey company underwriting policies. Show less

Western United States

• Exhibited a customer-centric culture of communication, leveraging acquired skills to promote company vision of delivering memorable customer experiences.• Gained credibility with customers by providing prompt and appropriate information to address concerns regarding their insurance needs.• Polished etiquette in development of strong working relationships, employing sound judgement in maintaining customer account confidentiality.• Promoted team harmony, inspiring teammates to… Show more • Exhibited a customer-centric culture of communication, leveraging acquired skills to promote company vision of delivering memorable customer experiences.• Gained credibility with customers by providing prompt and appropriate information to address concerns regarding their insurance needs.• Polished etiquette in development of strong working relationships, employing sound judgement in maintaining customer account confidentiality.• Promoted team harmony, inspiring teammates to maximize productivity and achieve company objectives. Show less

Greater San Diego Area

• Supervised four employees responsible for all delivery and pickup orders in the busiest store in San Diego• Scheduled an average of 30 orders per day while minimizing number of trips required for delivery drivers• Resolved customer complaints and special requests• Managed the schedule for employees

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Magna Cum Laude

Associate Of Science - As, Business Administration And Management, General, 3.65