Coastal Marine and Inland waters specializing in: Simrad, B&G and Lowrance product groups.NMEA 2000 Certified NMEA Installation Certified Multi Function Display integration with GoFree WIFI to an iPad or Andriod Tablet.Dealer support for system building of complex installations and parts required.Chartplotter installation and initial setup.Radar installation and configuration setup.Sonar Installation and setup.Autopilot installation and setup.VHF Radio installation and configuration.AIS Installation and configuration.EPIRB Programming and documentation control. Assist Dealers with debugging strategies to aide in the diagnostics of equipment failure. Provide part numbers and costs for repair or replacement parts. Work with end users providing diagnostic support and RMA creation for product return and repair. Create customer orders for warranty replacement equipment.

Provide phone support to customers to resolve machine and computer problemsCustomer phone support includes two divisions within Speedline Technologies, the Dispenser lines as well as the Screen Printers segment.Listen to the customers description of the problem then provide concise work instructions, this includes the use of electrical schematics and verbal guidance. Work with Product Support and Engineering staff when phone support has been exhaustedSupply software patches and work instructions though the company FTP site or with Remote Tech Diagnostics Utility via an internet connection on the customers computer Dispatch Field Service Engineers and provide the required hardware / software necessary to complete the field repair of the machineInteract directly with the logistical staff, insuring a quick turn around on machine down parts needed to repair off line equipment