Craig Blanch Email and Phone Number

* Building and maintaining .Net APIs and corresponding databases.* Implementing new and existing websites using C# and Sitecore back end technologies.* Debugging and enhancing existing websites in a variety of technologies including Angular and Vue.* Working with QA to define requirements and scenarios for automated testing.* Deploying and maintaining apps and databases in Azure.

* Building and maintaining a Ruby on Rails web app.* Building Ruby backed APIs for use in various web apps.* Integrating with and querying MySQL database.* Working with the product team to refine requirements and tasks.* Working with QA to automate testing of API endpoints.

* Implementing content management systems for clients, including Sitecore and AEM.* Utilizing C# MVC for Sitecore implementations.* Utilizing Java and JavaScript for AEM implementations.* Applying web page designs throughout the CMS code.* Adjusting front end components in accordance to design specifications and QA testing.

* Maintaining Tax Calculation code for software used in tax offices and online.* Working closely with QA and tax analysts to ensure calculation accuracy.* Creating and maintaining in house tools.* Designing and utilizing unit tests.* Advising architecture team regarding high level, broad impacting system changes.* Mentoring and advising development team.* Knowledge of VB.NET, C#, XML, Microsoft Team Foundation Server.* Lead daily stand up meetings, follow up on impediments and progress.* Work with teammates in remote locations via phone, email, and web meetings.

* Technical issue diagnosis, including databases and web transmissions.* Knowledge of tax calculations and form instructions, including electronic file layouts.* Strong customer service skills including phone and email interactions.

* Fielding customer calls on issues ranging from creating accounts, managing accounts and troubleshooting technical issues.* Strong customer service skills were required as this job was entirely customer facing.* Technical troubleshooting skills were required to diagnose issues in all aspects of the customer's online experience.