Craig Brown, Mba Email & Phone Number

Raleigh, North Carolina, United States

Ensured the integrity of the QA process within Clarity PPM projects by promoting standards and advocating the use of best practices, contributing to a culture of quality excellence.Created comprehensive test plans, test cases, and test scripts specifically tailored to ensure exhaustive testing of Clarity PPM and other TBM managed tools.Assumed end-to-end responsibility for increasingly complex projects, contributing to quality standards and assisting team members in skill… Show more Ensured the integrity of the QA process within Clarity PPM projects by promoting standards and advocating the use of best practices, contributing to a culture of quality excellence.Created comprehensive test plans, test cases, and test scripts specifically tailored to ensure exhaustive testing of Clarity PPM and other TBM managed tools.Assumed end-to-end responsibility for increasingly complex projects, contributing to quality standards and assisting team members in skill development.Proficiency in understanding business needs and values, influencing task prioritization based on knowledge learned.Identified and validated gaps in testing processes, taking action to bridge these gaps and deliver products with minimal risk and high confidence.Proactively identify risks in testing cycles and escalate them to the appropriate parties, ensuring comprehensive risk management.Contributed to the overall success of the team by supporting the development of quality standards and fostering a collaborative and efficient work environment.Spearheaded Swarming Testing initiatives, providing leadership to other Quality Engineers.Developed high-quality automation test frameworks and collaborated with developers.Proactively identified and addressed risks in testing cycles.Supported the development of quality standards and fostered a collaborative work environment. Show less

Raleigh, North Carolina

Oversaw final checks and releases of Clarity PPM code to production environments, conducting meticulous manual tests to compare results with requirements and identify defects, ensuring compliance with quality standards.Identified and analyzed defects and test results within the Clarity PPM environment, leveraging QA methodologies to prioritize and address issues effectively.Accountable for testing deliverables within one or more disciplines, on medium to large sized projects with high… Show more Oversaw final checks and releases of Clarity PPM code to production environments, conducting meticulous manual tests to compare results with requirements and identify defects, ensuring compliance with quality standards.Identified and analyzed defects and test results within the Clarity PPM environment, leveraging QA methodologies to prioritize and address issues effectively.Accountable for testing deliverables within one or more disciplines, on medium to large sized projects with high complexityManaged all regression testing for organizational road map team’s QAs (manual, automation, API and security)Created and documented a fully cross functional regression suite for end-to-end testing for all road map teams that accounts for 100% testing efforts that is ongoing for our clientGenerated a 25-30% first week story completion rate for SCRUM teams that was presented to our overall QA for implementation amongst QA teams.Accountable for testing deliverables within one or more disciplines, on medium to large sized projects with high complexityDevelopmental Experience in Web Services, SQL Queries, Web UI, Functional UI Automation(triaging), Moderate Service Level Automation Code and Selenium based experience Executed a full spectrum of functional Quality Assurance testing/SET and systems development lifecycles within a full functional Agile Scrum EnvironmentDefined test scenarios, documented created test plans and participated in the definition and execution of manual and/or automated test scripts for application development Collaborated with cross functional teams such as UX and other SCRUM teams on application development Analyzed results of software quality management activities to recommend and implement process improvements to determine quality and forecast release readiness. Show less

Raleigh-Durham, North Carolina Area

Utilized metrics and analysis to identify areas of improvement within the Clarity PPM testing process, continuously striving to improve efficiency and effectiveness.Developmental Experience in Web Services, Minimal SQL Queries, Web UI, Functional UI Automation, Service Level Automation Code, Digital Programing Automation for Backend response test servicesSpearheaded the automation transformation of the Young Investor Project(Stocks/Bonds and Mutual Bonds)Effectively improved the… Show more Utilized metrics and analysis to identify areas of improvement within the Clarity PPM testing process, continuously striving to improve efficiency and effectiveness.Developmental Experience in Web Services, Minimal SQL Queries, Web UI, Functional UI Automation, Service Level Automation Code, Digital Programing Automation for Backend response test servicesSpearheaded the automation transformation of the Young Investor Project(Stocks/Bonds and Mutual Bonds)Effectively improved the Young Investor Project from 20% passing rate in automation to 90% for UI test scripts partnering with team developers for creation of codeExperience with the full spectrum of functional Quality Assurance testing/SET and systems development lifecycles (Agile and/or Waterfall)Defined test scenarios, created test plans and participated in the definition and execution of manual and/or automated test scripts for application development while mining and manipulate data for multiple or complex projectsProficient in the software development lifecycle, Agile, and Scrum and Experience with Quality Center, Rational Quality Manager or other test management tools as requiredProven ability to work independently, as well as cooperatively and effectively in an ambiguous environment with business and systems personnel in a team environment with teams in India and ChinaSDLC experience with both agile and scrum-based methodologies for planning, creation, testing and deploying information systems.Manage the logging and resolution of defects in collaboration with development partners and analyst, utilizing a standardized quality process and tool setSolution oriented attitude in the design, development, and support of mission critical software analysis for projects with the ability to troubleshoot issues and drive resolution Show less

Durham, North Carolina

• Oversee key talent and hiring management programs (Taleo), compensation planning, and performance aspects for HW and DB management analysis • Monitored specific regression suites and performed business and performance test analysis• Assist in the Technical Development division of IBM, Bank of America and The Walt Disney Company by creating the POC developmental program for statistical quality assurance measurements of client teams and program testing utilizing trouble shooting and… Show more • Oversee key talent and hiring management programs (Taleo), compensation planning, and performance aspects for HW and DB management analysis • Monitored specific regression suites and performed business and performance test analysis• Assist in the Technical Development division of IBM, Bank of America and The Walt Disney Company by creating the POC developmental program for statistical quality assurance measurements of client teams and program testing utilizing trouble shooting and debugging skill set • Provide Technical support for HR Software systems: (Oracle HRMS, HOBS program testing, Change Event Log automation testing, Quality Assurance with Service Readiness) and troubleshot browser maintenance while processing complicated work orders for client service teams U.S. and India • Reviewed requirements and developed test cases to create strategies to streamline H&W and organizational management processes utilizing system software and performance testing• Provide detailed weekly time tracking of projects, defects and services provided using QA services and plan administration through client sensitive work items both on shore and off shore• Tested innovative software using ParaSoft tool and SOATest data for solutions to enable Fidelity to provide the best service and experience tailored to the customer experience• Worked under minimal supervision while responsible for assignments that ranged from basic Netbenefits processing to complex HOBS deep dives, query issues and complex benefits issues/defects on maintenance profile Show less

Greenville, North Carolina Area

• Supervised and managed software databases via large money transactions upon memberships and class purchases• Supervised teams to ensure organizational and resource management disciplines pertaining to specific projects • Prepared status reports and presented them to higher management for overall approval and scrutinizing• Provided strong analytical, documentation and communication skill set when managing others and projects• Partnered with other liaisons with small group… Show more • Supervised and managed software databases via large money transactions upon memberships and class purchases• Supervised teams to ensure organizational and resource management disciplines pertaining to specific projects • Prepared status reports and presented them to higher management for overall approval and scrutinizing• Provided strong analytical, documentation and communication skill set when managing others and projects• Partnered with other liaisons with small group projects and presenting them to upper management Show less

Tarboro, North Carolina

• Fabricated products for completion utilizing base molds and quality control meeting specifications set for products using system testing• Maintained machine and material supply while adhering to just in time manufacturing principles and concepts• Recorded inspection data and created daily reports for the quality management team using quality assurance principles for specification preferences• Troubleshot and light maintenance of plant equipment while performing manual dexterity… Show more • Fabricated products for completion utilizing base molds and quality control meeting specifications set for products using system testing• Maintained machine and material supply while adhering to just in time manufacturing principles and concepts• Recorded inspection data and created daily reports for the quality management team using quality assurance principles for specification preferences• Troubleshot and light maintenance of plant equipment while performing manual dexterity and effective processing• Assisted with minor Project Management for Quality Assurance techniques when applicable to job specifications Show less

Tarboro, North Carolina

Helped improve Moorecraft Reels Inc. by providing spreadsheet data and new plant layout design to increase productivity and efficiency by forty percentDeveloped proposals to improve safety and layout and flow of work, provided photos Facilitated process brainstorming and roundtable sessions with associates and management to identify continuous improvement opportunities worth testing and implementingDevelop an understanding of future business opportunities and recommendations for… Show more Helped improve Moorecraft Reels Inc. by providing spreadsheet data and new plant layout design to increase productivity and efficiency by forty percentDeveloped proposals to improve safety and layout and flow of work, provided photos Facilitated process brainstorming and roundtable sessions with associates and management to identify continuous improvement opportunities worth testing and implementingDevelop an understanding of future business opportunities and recommendations for efficient growth Show less

Tarboro North Carolina

• Improved Moorecraft Reels Inc. by providing technical data analysis, program testing and new plant layout designs(inside and outside) to increase productivity and efficiency by forty percent for the entire operations of the company • Developed management proposals to improve safety & production flow layouts while providing image consultation for life cycle procedures for programs • Facilitated developmental brainstorming and roundtable sessions with associates and management to… Show more • Improved Moorecraft Reels Inc. by providing technical data analysis, program testing and new plant layout designs(inside and outside) to increase productivity and efficiency by forty percent for the entire operations of the company • Developed management proposals to improve safety & production flow layouts while providing image consultation for life cycle procedures for programs • Facilitated developmental brainstorming and roundtable sessions with associates and management to identify continuous improvement opportunities worth testing by implementing quality assurance testing • Developed understandings for future business opportunities and recommendations for efficient growth structures through standardized testing of plants technical programs • Tested planning basics including test coverage, white box, black box testing, and mapping of requirements to test cases and end-to-end trace ability Show less

Bachelors Of Science, Industrial Engineering And Technology Concentration Design

Activities and Societies: Alpha Phi Alpha Fraternity, Inc.

Masters Of Business Management And Leadership, Project Management