Main role is to support customers and hospitals with information and processing of rentals, delivery and purchase of Negative Pressure Wound Vac Therapy units and Consumables like various Dressing kits.Provided primary customer support to internal and external customers.Servicing inbound customer calls from Hospital, Home Care & Health Centresregarding rentals, purchase, pickups, cleaning & repair of Negative PressureVAC Therapy UnitsDaily updating different order & account information to maintain customer records.Maintained customer satisfaction with forward-thinking strategies focused onaddressing customer needs and resolving concerns immediately.Use software's like Oracle for data entry, order creation, order management and updatingrecords for customers.Using Salesforce for creating cases for Customers product complaints which needed escalation and looking into cases that need resolution or follow ups.Helping customers troubleshoot any problems they are having regarding thenegative pressure wound products they are using.

• Created strategies and content that helped the company break into the metaverse and crypto industry by leading projects in creating supporting content to major Bollywood Movie releases increasing the company's revenue earnings in the crypto market. Conceptualizing new ideas for creative NFTs ranging from Actor specific to movie motion posters, movie merchandise, generative art & musical audio NFTs.• Spearheaded projects with Ideation and Execution of entire Packaging of shows, promos and the channel logo for the launch of a range of Music channels for Airtel's Digital Platform with music ranging from International to Bollywood, and other local channels building their customer base of subscribers to almost 500K subscribers• Demonstrated strong organizational and time management skills while managing multiple projects simultaneously along with different teams and projects.• Worked on New Show Logo's, Show & Promo Packaging, Graphical TVC's , Short Content, Bollywood News, Graphical Promo's• Managed & Created Graphical Stings, Opening Bumpers, Packaging for Music Content along with Editing Music Footage and packaging it.• Created packaging for Bollywood interview videos, new Trailer launch videos and other short format and marketing videos across various Social Media Platforms

• Creating digital content and short format videos for Hungama Play App which helped double their viewers and increase their revenue earnings by 12% yearly.• Worked on New Show Logo's, Show & Promo Packaging, Graphical TVC's , Short Content, Bollywood News, Graphical Promo's• Managed & Created Graphical Stings, Opening Bumpers, Packaging for Music Content along with Editing Music Footage and packaging it for TATA SKY DTH(consisting of Graphical Music Videos and Music shows logos for different genres) broadcast services, and helped increased their customer base by over 2 million subscribers.

• Ideated and Created new Show Logo’s, Show Packaging, Promo Packaging, Graphical TVC’s , Graphical Stings, Graphical Promo's for all the current as well as new shows and Products for the Tele-Shopping channel increasing soles by 6% in 9 months.• Worked closely with illustrators and designers to Creating Graphics for shoot promos along with chromo removal and video compositing.

Worked with the Brand Solutions Team as a Motion Graphic Artist for Reliance BIG MAGIC & BIG MAGIC GANGA and help in creating graphics for Graphical TVC's, Graphical Stings for Brands, Brand Integrated Promos with our channel content, Branded Astons, Branded L-bands,

• Created Graphical TVC's , Graphical Stings, Brand Aston's, Brand Integrated Promo's and Brand Solutions for Promo integration and Show integrations for broadcast channels.• Extensive use of After effects in creating all the channel graphics for a range of channels from Music, Comedy, Action to Local language channels ( Show packaging, Channel packaging, Bugs, Astons, lower thirds, Promo Graphics, Bumpers, Endplates )• Creating Graphics for shoot promos along with chromo key removal

Email Marketing, Video Editing, Social Media Marketing across all platforms

Worked on motion graphics and 3Dmodelling for corporate films for a few clients like Mahindra, Johnny Walker and Ambuja Cement

Research Analyst for the real estate sector spanning pan India

Sales and Marketing of Residential and Commercial Real Estate