Responsible for QA testing of complex in-house developed Corporate WPF and Web applications. Created and maintained various SQL scripts for general and complex Data Validations with Bi Team. QA assigned working with NCM Digital team, testing Noovie Web and mobile device (Augmented Reality) applications. Created testing approaches that are proven in finding issues with Noovie software following an Agile approach.• Have received 17 company “Wow” recognition's from Team members and NCM Business Users• Participated as a team member in reviews and planning of backlog work• Testing completed using manual and creation of test automation for: WPF, Web and mobile devices.• Worked with the team on best approach for production releases• Data validation of complex business financial information using Excel pivot tables and SQL queries• Testing methods used: E2E, Regression, Functional; Integration; Cross-Browser Compatibility; Ad-Hoc, Data validation; Exploratory; GUI; Black/White Box; Happy Path and Smoke• Created automation tests for several web applications using Selenium (Data Driven; FireFox; WebDriver for: IE and Chrome; and Appium for mobile devices)• Created and maintained WPF test automation scripts using Coded UI with NUnit and Visual Studio• Other test automation tools I created test automation scripts: Testim (Ai testing tool) and Katalon (web and mobile device applications)• Technologies:Windows 10, 8.1 & 7; SQL Server 2012 & 2017; Cross Browser testing: IE11, IE9, Edge, Safari, Chrome and FireFox; Java script and C#; NUnit; Issue Tracking: VSTS, Jira and Target Process, Other Tools: Azure, Power Bi, Fiddler and MS Office 2011

• Working in a startup environment utilizing Kanban development methodology.• Responsible for QA testing of public facing residential web-portal applications used by customers for inquiry, maintain home modem settings and pay bills on-line.• Participated as a team member in reviews and planning of backlog work.• Worked with development on production releases.• Testing methods used: Functional; Integration; Cross-Browser Compatibility; Ad-Hoc, Data validation; Exploratory; GUI; Black/White Box; Happy Path and Smoke.• Writing automation scripts using Java and Selenium 2.0 Web-driver to complete smoke testing.Technologies:• Windows testing using Oracle VM Virtual Box Manager, Google Advanced Rest, Google, Firefox and Safari Developer tools, Soap UI, Windows 7 & 8.1, Macintosh, Cross Browser testing: IE8, 9, 10 & 11, Safari, Chrome and FireFox, HP Quality Center, Omniture, ForeSee, Http Return Codes using Fiddler, Xcode, Jira Scrum Board, Cisco AnyConnect Secure Mobility Client, Use with VIP Access, Jabber, JoinMe, Skype, Lyncs, Splunk and MS Office 2011 for Macintosh.• Testing was completed utilizing the following: desktop using Macintosh, iPod, iPad, Android tablets and phones.

• Worked in a team environment utilizing Kanban development methodology.• Established a testing approach for validating releases made to the purchased system called: Lending Space.• Participated as a tester validating enhancements made to the Lending Space system.• Testing methods used: Functional; Integration; Acceptance; Boundary Value; Browser Compatibility; Ad-Hoc, Data validation; Exploratory; GUI; Black/White Box; Happy Path; Orthogonal Array; Path; Retesting; and Smoke.• Designed and wrote (proof-of-concept) automated scripts for smoke testing using Selenium 2.0 against the packaged Lending Space system.Technologies:• XML, Various open source QA testing tools, Fiddler; Windows 7 & 8.1, Mac, Cross Browser testing: IE10, Safari and FireFox, Http Return Codes, Microsoft SQL Server, Selenium 2.0; Java script; and JIRA 6.x used for Kanban story creation and bug tracking.

• Hands-on QA Lead/QA Engineer/Senior QA Analyst for a package Mortgage Financial system that integrates with 32 other systems.• Review software documentation to ensure technical accuracy and compliance to mitigate risks for a complex citrix based financial system.• The establishment of testing standards where none existed within the company. The standards were designed to be flexible due to tight deadlines.• Prepared, presented a QA strategy to meet company goals to improve quality of the systems.• Established mentoring programs for the QA Team.• Creating and generating system test scripts for different test scenarios covering critical areas of system functionality.• Coordinated other company resources to assist with testing, working alongside with QA.• Coordinated QA resources on daily testing activities.• Report testing progress and quality by tracking metrics and defects.• Performed various types of testing such as: functional, smoke, integration, regression, user acceptance, and negative/positive testing.• Established testing environments to mimic the installed client environments to enable the testing team to better test and resolve client reported issues.• Responsible for management of the Customer Service functions.• Provide technical support during software installation or configuration at Client locations.• Work in a team environment utilizing Kanban development methodologies.• Designed and wrote automated scripts for smoke testing, to augment the manual testing efforts.• Technologies included the following: Fiddler, SaaS Citrix, XML, Various freeware QA performance testing tools, Windows 8.1 & Mac, Cross Browser testing: IE10, Safari and FireFox, Http Return Codes, Microsoft SQL Server, Java script, Cloud testing using Amazon, C# with Microsoft Visual Studio Test Professional Premium 2012, Microsoft Test Manager for Test Plan/Test Case creation and Microsoft Team Foundation Server for Kanban story and bug tracking.

• Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems for a complex internal web-system.• Develop testing programs that address areas such as software scenarios, regression testing, negative testing, error or bug retests, integration or usability.• Document software defects, using a bug tracking system, and report defects to software developers.• Provide feedback and recommendations to developers on software usability and functionality.• Report testing progress and quality by tracking metrics, defects and code coverage.• Work in a team environment utilizing Kanban development methodology.• Designed and wrote automated scripts to smoke and regression test 20 web-pages.• Technologies included the following: C# with Microsoft Visual Studio Test Professional 2012 for automation, Windows 7, IE 8 & 9, FireFox, IE Tester, Fiddler, Web-page links, Http Return Codes, Https Security, Microsoft SQL Server, Microsoft Test Manager for Test Plan/Test Case creation and Microsoft Team Foundation Server for Kanban stories and bug tracking.

• Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.• Develop testing programs that address areas such as software scenarios, regression testing, negative testing, error or bug retests, integration or usability.• Specialized testing that supported validation of the ad revenue model that Photobucket operates with their web-pages.• Validation of advanced services that required customer signup with a monthly and yearly payment options.• Document software defects, using a bug tracking system, and report defects to software developers.• Report testing progress and quality by tracking metrics, defects and code coverage.• Work in a team environment utilizing agile development methodology.• Designed and wrote automated scripts to regression test 35 APIs/Web Services.• Technologies included the following: Java with FitNesse for automation, Search Engine Optimization (SEO), Meta tags, Breadcrumbs, Page and Link tracking, Content Management, ComScore, ForeSee, Fiddler, IE Tester, Windows 7, Mac, IE7, 8 & 9, Safari, FireFox, iPhone, iPad, Android, Social Medias, Google Tags, Web-page links, Http Return Codes, Https Security, Web-page cookie, Data Extraction Tool, FitNesse, Python in an UNIX environment, Rally for Agile stories, bug tracking and Test Plan/Test Case creation.

• Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.• Plan test schedules or strategies in accordance with project scope or delivery dates.• Develop or specify standards, methods, or procedures to determine product quality or release readiness.• Install and configure software test/production environments to allow testing of software performance.• Create tests for load balancer, to measure performance on server farms.• Testing covered complex API/Web-service testing.• Specialized testing that supported validation of a complex Ad revenue model that HealthGrades operated with their web-pages.• Report testing progress and quality by tracking metrics, defects and code coverage.• Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.• Provide feedback and recommendations to developers on software usability and functionality.• Developed testing strategies and test cases for cross-team integration testing.• Ensuring quality while working under tight project schedules.• Work in a team environment utilizing Agile and Kanban development methodologies.• Technologies included the following: Search Engine Optimization, Meta tags, Complex Web-page Breadcrumbs, Omniture for page/link tracking, Tridion for Content Management, ComScore, ForeSee, Fiddler, IE Tester, Gomez, Various freeware QA testing tools, Windows 7, Mac, Cross Browser testing: IE6, 7, 8 & 9, Safari, FireFox, iPhone, iPad, Android, Social Medias, Google Tags, Complex web-page links, Http/Https, Complex Web-page cookie Management, Microsoft SQL Server, Solr, Testing in the cloud using Amazon, Automation tools include: Test Complete using C#, Selenium with Java and C#, C# with Microsoft Visual Studio Test Professional 2010, Microsoft Test Manager for Test Plan/Test Case creation and Microsoft Team Foundation Server for Agile/Kanban story and bug tracking.

• Hands-on QA Lead/Analyst for the most mission critical systems at Aurora Loan Services. The systems included integration testing with 27 other systems that included the Federal Reserve. • Testing required the creation, execution and management of over 26,000 test cases.• Testing covered: Intranet and Batch applications with a complex security layer.• The team consisted of 17 QA’s for this project. Made up of: full-time, contract, and offshore (Mumbai, India). Responsible for hiring, work assignments and reviews for team members. • Working daily with the IT and management to ensure the QA deliverables are meeting their expectations.• The creation of test plan documents.• The establishment of testing standards to provide metrics to management on testing progress.• Created and presented training to the other QA team members on the Fidelity Mortgage system and 27 other systems, including the use of SQL to extract data from the database.• Established a testing strategy with the QA team members. And, established a program where the team and I completed walk-through on testing approaches and best practices.• Reviewed design documents and provided feedback during the development effort.• Created “White Papers” to further define difficult areas of the system for future testing efforts.

• Managing all phases of testing for the system, ensuring test plans and test cases are completed and met the business requirements.• Working with internal IT organization to correct and retest software bugs and deficiencies based on testing results.• Creating and generating system test scripts for different test scenarios covering all areas of system functionality.• Performed various types of testing such as: functional, regression, user acceptance, and negative/positive testing.• The establishment of testing standards where none existed within the department. The standards were designed to be flexible due to the tight deadlines for the project.• Responsible for the daily management of: creating, managing, assignment of tasks, ensure quality.• Completed security testing on the applications.• Document and reported to IT Management defects found and trend analysis.• The system when released into the production environment was the commented by the user community as the best implementation into the production environment that had ever been completed at TQ3 Navigant.

• Promoted to the role as Q/A Lead where I coordinated the testing efforts and tracked the results of 10 testers across multiple applications (web-based and mainframe) and assignments.• Systems tested were Intranet and batch.• Established the testing policies and documents.• Reviewed the work being assigned to the team and created documentation that was used as a training guide on multiple assignments for the testers.• Ensured that every tester was meeting their expected daily deliverables per the metrics on every assignment.• Worked with the auditors in resolving issues uncovered within the production environment.• Maintained a 2% or less rejection rate by the auditors on every assignment the testers completed.• Reported status of projects and issues to everyone involved with the project.• Worked directly with the end-users in the resolution of issues.• Documented issues found and reported overall progress to management.

• Trained new testers as they were brought onto the team.• Creation of all testing documents.• Testing covered ERP systems with emphasis in: financials, warehouse management, transportation, products and purchasing.• Created • Performed dual roles of managing the development and QA functions.

• Lead for the development project for the financial, transportation and system integrations.• Managed a team of 5 developers and QA’s.• Creation of all design documents• Created my projects portion of 75 Oracle tables from the entity-relationships thru actual table creation and data population.• Creation of all testing documents.

• Responsible for testing ERP/MRPII systems• Various government contracts