Craig C. Email & Phone Number

Dallas, TX, US

New Orleans, LA, US

As Chief Experience Officer (CXO), I am responsible for overseeing and enhancing the overall customer experience across all touchpoints. I spearheaded efforts to ensure the experiential production across all projects was world-class. My focus was on creating unparalleled experiences that not only met but exceeded guest expectations while effectively.

New Orleans, LA, US

Solomon Group is a fast-growing entertainment production company specializing in live events for sports, music, and broadcast, as well as themed attraction parks, exhibits, and museum spaces across the United States. As COO, I oversee current operations and leverage my extensive international theme park management experience to drive our success.I lead our.

Poole, England, GB

As Division President for Asia, I oversee full P&L responsibility ($100m+) for 9 visitor attractions across Hong Kong, Korea, Japan, Thailand, and Singapore, including globally recognized brands such as Madame Tussauds, SEA LIFE, and LEGOLAND Discovery Center. I lead a team of country general managers and regional functional directors, driving growth and.

Poole, England, GB

Concurrent with my role as Asia Commercial Director, I was appointed to lead the turnaround of a declining region that had experienced 12% annual declines over the preceding three years. I assumed full P&L ownership for the struggling attractions, Madame Tussauds and Legoland Discovery Center, in Tokyo and Osaka. These attractions were considered.

Poole, England, GB

Brought in to lead a program of corporate culture change and business growth, I managed a team of over 100 employees to deliver one of the highest revenue and profit growth records in the company globally. My efforts built a highly engaged team that won multiple global awards, exceeded operational KPIs every year, and developed new attraction concepts.As.

Poole, England, GB

I had full P&L responsibility for two distinct businesses: SEA LIFE Mooloolaba and The Wharf Marina (a marina complex featuring retail shops and restaurants. Some of my key achievements include improving operational standards and guest handling, managing multiple PR crises, increasing staff engagement, and successfully rebranding the aquarium to SEA LIFE..

Poole, England, GB

Managed and directed full P&L responsibility for two SEA LIFE aquarium centers in Scotland: one in Loch Lomond and one in Oban. My responsibilities included overseeing marketing, sales, operations, HR, health & safety, animal welfare, retail, and F&B.Key achievements included:New Business Development: Developed a new venture by refurbishing an unused.

Hannover, Lower Saxony, DE

Managed all resorts, hotels, and short break trips across two regions in Africa – initially in Gambia and later in Egypt. Initially brought in to stabilize operations, I successfully transformed both regions into highly profitable businesses. My leadership in these roles demonstrated my ability to drive operational excellence and deliver significant.

Hannover, Lower Saxony, DE

Responsible for overseeing all operations and revenue across multiple resorts in two prominent regions of Spain – Andalusia and Mallorca. In this role, I managed all aspects of operations, including staff management, guest experience and safety, on-site sales of add-on excursions, and budget adherence. I successfully streamlined operations to enhance guest.