Craig Cooper Cemap, Cerer, Pbcert

Craig Cooper Cemap, Cerer, Pbcert Email and Phone Number

Customer Relationships Manager at Just Compare Retirement @ Just Compare Retirement
leeds, leeds, united kingdom
Craig Cooper Cemap, Cerer, Pbcert's Location
Greater Leeds Area, United Kingdom
About Craig Cooper Cemap, Cerer, Pbcert

Experienced Support Team Lead with a demonstrated history of working in the financial services industry. Skilled in Coaching, Sales, People Management, Retirement Planning, and with additional qualifications in Equity Release and Mortgage Advice and Practice (CeMAP, CeRER). Strong finance professional graduated from Garforth Community College with a proven ability to consistently deliver results in many different target-driven environments.Specialities: sales, strategy, operations, customer service, CRM, building and maintaining relationships, customer retention, motivation and new business.Equity Release & Lifetime Mortgages, lasting power of attorney (LPA), Funeral Plans, Premium Consumer Finance, Bridging & Development Finance, High Net Worth, inheritance tax planning.

Craig Cooper Cemap, Cerer, Pbcert's Current Company Details
Just Compare Retirement

Just Compare Retirement

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Customer Relationships Manager at Just Compare Retirement
leeds, leeds, united kingdom
Employees:
5
Craig Cooper Cemap, Cerer, Pbcert Work Experience Details
  • Just Compare Retirement
    Customer Relationships Manager
    Just Compare Retirement Jun 2021 - Present
    Just Compare provides an easy way for consumers to compare affordable Equity Release quotes over the telephone. We also have access to second charge loans, short-term Bridging and Development Finance, Mortgages, lasting power of attorney (LPA), Funeral Plans and Wills & Estate Planning for our clients.At Just Compare Retirement, we pride ourselves on being experts in our field and delivering the very best customer service each and every day. We are also highly focused on customer satisfaction and being able to provide our clients with the products they require throughout the duration of our relationship. Our aim is to make the process of securing a Lifetime Mortgage simple, easy to understand and effortless to put in place. We provide consumers with a range of comprehensive and flexible products from some of the UK’s leading lenders such as: Canada Life, Hodge Lifetime, JUST, More2Life and PURE Retirement. It's our job to find clients the best rate, best terms and best deal for their circumstances. This is achieved by utilising Market-leading technology that improves productivity and accuracy, combined with a UK based sales & support team.Clients will always have their own personal contact from our team of expert, Qualified Equity Release Advisers, so they won’t have to start from the beginning when they call us back. Just Compare and its advisers are specialist members of the Equity Release Council, and promise to follow a stringent Statement of Principles for added peace of mind. Initial advice and recommendation is provided free of charge and without obligation.At Just Compare Retirement, we’re dedicated to the happiness, prosperity and well-being of our staff. Everyone that works for Just Compare Retirement share the same core values; trust, leadership, simplicity, adaptability and teamwork, but most of all, we’re a family, with a huge desire to succeed, we love what we do - and we always go that extra mile for each other - and for our customers.
  • Lifetime Equity Release
    Customer Relations Manager
    Lifetime Equity Release Jan 2021 - Jun 2021
    Leeds, England, United Kingdom
  • Age Partnership
    Team Leader - Equity Release Support Advisor
    Age Partnership Jan 2018 - Jan 2021
    Leeds, United Kingdom
    Running a team of qualified agents who provide support to advisors who are on leave or are working in the field. Managing advisors pipelines effectively to ensure a first class customer journey whilst contributing to the quickest completion times in the industry.Dealing with the day to day management of staff and their workload whilst ensuring each member of staff has a clear plan for progression.Providing support on more complex ER cases through use of my technical skills and experience within the equity release market
  • Age Partnership
    Senior Equity Release Support Advisor
    Age Partnership Jul 2017 - Jan 2018
    Leeds, West Yorkshire, United Kingdom
  • Age Partnership
    Equity Release Support Advisor
    Age Partnership Feb 2016 - Jul 2017
    Standing in for advisors who are out of the office to continue the customer journey and maintain level of service for our clients,Dealing with more technical queries and liaising with lenders and other departments.
  • The Property Buying Company
    Negotiator (Buyer)
    The Property Buying Company Jul 2015 - Feb 2016
  • Age Partnership
    Equity Release Advisor
    Age Partnership May 2014 - Sep 2015
  • Age Partnership
    Sales Support Co-Ordinator
    Age Partnership Jun 2014 - Dec 2014
  • Yorkshire Bank
    Custmer Service Officer
    Yorkshire Bank Jun 2010 - Jul 2014

Craig Cooper Cemap, Cerer, Pbcert Skills

Financial Services Retirement Cross Selling Sales Banking Performance Management Customer Service Coaching Client Rapport Client Education Telemarketing Identifying Client Needs Fresh Ideas Cemap Qualified Cerer Qualified Kpi Implementation

Craig Cooper Cemap, Cerer, Pbcert Education Details

  • Garforth Community College
    Garforth Community College

Frequently Asked Questions about Craig Cooper Cemap, Cerer, Pbcert

What company does Craig Cooper Cemap, Cerer, Pbcert work for?

Craig Cooper Cemap, Cerer, Pbcert works for Just Compare Retirement

What is Craig Cooper Cemap, Cerer, Pbcert's role at the current company?

Craig Cooper Cemap, Cerer, Pbcert's current role is Customer Relationships Manager at Just Compare Retirement.

What schools did Craig Cooper Cemap, Cerer, Pbcert attend?

Craig Cooper Cemap, Cerer, Pbcert attended Garforth Community College.

What are some of Craig Cooper Cemap, Cerer, Pbcert's interests?

Craig Cooper Cemap, Cerer, Pbcert has interest in Science And Technology, Education, Arts And Culture, Economic Empowerment.

What skills is Craig Cooper Cemap, Cerer, Pbcert known for?

Craig Cooper Cemap, Cerer, Pbcert has skills like Financial Services, Retirement, Cross Selling, Sales, Banking, Performance Management, Customer Service, Coaching, Client Rapport, Client Education, Telemarketing, Identifying Client Needs.

Who are Craig Cooper Cemap, Cerer, Pbcert's colleagues?

Craig Cooper Cemap, Cerer, Pbcert's colleagues are Dennis Kreijns, Samir Rouissi, Adrian Watson, Ningsih Watson.

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