Craig Crews Email & Phone Number

Sacramento, Ca, Us

Las Vegas, Nv, Us

• Establish first contact and onboarding of dealer accounts to indirect lending platform.• Manage accounts to develop profitable business relationships and increase loan volumes.• Act as communication point for dealer accounts with underwriting and funding items.

Boston, Ma, Us

Established first contact and onboarding of dealer accounts to indirect lending platform. Continued account management to develop mutually beneficial and profitable business relationships with each account. Served as communication point for all dealer accounts with underwriting and funding items. Increased application and loan volumes from each account, while ensuring compliance with lending policies and guidelines.

Highlands Ranch, Colorado, Us

Serve as client advisor in new and used cars. Support customers through entire sales process, including trade-in appraisal, application process, finance and insurance products, completing sales documents, and delivery.Completed extensive 4-week training process, preparing for sales in new automotive dealership.

St. Louis, Missouri, Us

Operated as Regional Sales Manager spanning 3 dealerships throughout tenure: increased business acumen and skills. Contributed to building sales business by opening / operating 8 dealerships between Bakersfield and Sacramento. • Took consultative sales approach and enhanced overall team performance, resulting in closed deals• Utilized Salesforce/CRM system to analyze sales performance through KPI review of Sales Consultants to ensure high closing percentage of qualified leads• Generated 11 consecutive years of sales volume and profit growth as Area Car Sales Manager through consistent focus on sales management, business development, and employee development.• Excellent knowledge of lending partners and programs to facilitate competitive financing routes to close sales with customer base. • Completed each sales transaction in accurate and timely fashion, to include funding of loans and transfer of ownership of each vehicle sold• Proficient with menu-based sales process of Finance and Insurance products to each customer, leading to goal of providing value added products to lead to long term satisfaction• Completion of vehicle trade appraisal and negotiation process with each customer• Championed recruiting / developing team of sales consultants, managing and mentoring through sales, business development, and customer satisfaction• Delivered weekly presentations at local credit union branches, immediately following up with sales team training to ensure top talent / performance that closed deals with credit union accounts• Exceeded company standards Customer Satisfaction rating of 90% during tenure by ensuring completion of transparent sales process and after-sale follow up to confirm complete satisfaction.• Reduced controllable expenses by developing cost-savings strategies implemented across dealerships.