Craig Denny Email & Phone Number

Oakland, California, United States

Milwaukie, Oregon, United States

• Handle incoming calls from clients to valuate loss vehicles• Create valuation, search market for fair and fast valuation for clients• Stay above average for accuracy on valuations and above points per hour

Kenosha,Wi

Run day to day operation of bar and kitchen, quality control food and customer service. Manage eight person staff, schedule shifts, payroll, hire, train and set customer service standards for staff. Create food and drink menu, create ads for specials. Create customer retention program while promoting events for twenty-five percent new customer growth. Order and manage all stock, work with vendors and cut costs.

Vancouver,Wa

Process, track, file, invoices to customers, process vendor purchase orders and invoices.Work with vendors to process payments, close out invoices, and help vendor with any questions on their account. Manage expense reports and direct reports. Coordination of all assigned service quotation submittals, status, updates including follow up communication of essential information to the Field Service Operations staff.

Scottsdale,Az

Control scheduling and time clock management of 15 person staff while setting goals for sales and memberships. Work closely with sales staff to help meet their goals and stay on target for yearly store goals. Interview, hire and mentor new sales associates by creating a training plan. Special Events Coordinator, selling group packages for parties of 10-100. Set up pricing, schedule staff, and make sure that events go as planned by overseeing all aspects of event.

Land Rover Scottsdale

Customer service, sales , managing time and people are some of the ingredients used in my position. Greet clients , complete paperwork accurately , use computer programs to enter information manage three to four technicians and the work load coming in. Follow up with customers and walk a fine line of sales and customer service. Answer phones , set appointments , follow up with work flow , explain problems to clients and options that are available. Keep customer service scores at national and higher. Development of rewards plans for technicians , created service logs to track work in and out of shop facility using Excel. Keep in contact with shop staff by email.

Photography

Working on credits towards a Bachelors degree, Looked into Photography since it has been a hobby and a great way to continue my education.

Attending, General

Working through general studies to finish out a Bachelor degree.