Achievements:• Awarded the Caesars Excellence Award (Employee of the Year) for the UK and Africa in 2015. Nominated by the Executive Board to the parent company in Las Vegas for overall winner for Caesars worldwide (65,000 employees)• Employee Engagement Awards 2018 – Special Commendation. Key business partner for a cultural change project at the company’s flagship property. Partnering with an outsourcing company and using transactional analysis as the vehicle for driving an improved customer service culture. Resulted in record service scores• Proposed, designed and implemented the Company first casual contracts• Designed new recruitment processes for all managerial positions across the group. The new recruitment practices include psychometric assessments and incorporated a new competency framework• Lead HR person on new ATS system and responsible for continuous system improvements• Proposed, designed and implemented the company’s enhanced pay scheme (for individuals regularly stepping up beyond their job description)• Identified 250k worth of labour savings through data analysis and successfully project managed this to a successful conclusion• Part of the company’s Kaizen & Lean Six Sigma team to implement a culture of continuous improvement (lean methodologies) throughout properties in the UK• Selected as Champion for the ‘Inspire Our Best’ culture change project (2018 -). Partnering with culture specialists Senn Delaney to initiate better teamworking, appreciation, management self-awareness and employee mental health to help develop a more productive workplaceKey ResponsibilitiesDesign and implement annual people plan for venues across the UK; provide a formal coaching service for senior managers and Directors; manage Recruitment Officer and mentor HR Advisor; lead internal talent projects and manage outcomes; partner Venue Directors across the UK all people related matters; plan and lead all change management process such as restructures

Attend meetings and advising management, up to Director level, through the disciplinary, performance, absence and redundancy processes; partner Directors on employee engagement plans; assist Directors on all senior management appointments; design and deliver of HR training to line managers in the areas of disciplinary, absence and equality and diversity; Co-ordinate acquisitions and all areas affected by TUPE; manage all Employment Tribunal claims; act as instructor at Employment Tribunals hearings

Main key duty is to provide high-quality HR counsel for key stakeholders (up to Director level) across the Bauer Radio estate in the following areas: employee development, performance management, disciplinary, absence management, recruitment (including freelance & limited companies), grievances, retention, employee development and employment law.In addition, the role also requires the facilitation of effective change management processes for both the creative and commercial teams across the estate, designing and delivering HR-related workshops and selection assessment centres, monitoring and mentoring of interns and co-ordination of Employment Tribunal claims when required.

To provide advice, assistance and support to senior operational management across the Totesport retail estate in relation to key people management areas of Employee Relations, Employment Law and in-house HR policies and procedures. Specific key duties include: the management of high-risk grievance and disciplinary cases; management of redundancies; co-ordination of acquisitions and all areas affected by TUPE; co-ordination of Employment Tribunal claims; acting as instructor at Employment Tribunals hearings; assisting the Head of HR in any strategic projects as required.