Mortgage Servicing Manager
Current
Jun 2014 - Present
AeroLeads people directory · profile
Craig Ely Email & Phone Number
mortgage servicing manager at Bank of America
at
Bank of America
1 work email found
@bankofamerica.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
mortgage servicing manager at Bank of America
Location
Greensboro, North Carolina, United States
Who is Craig Ely? Overview
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Quick answer
Craig Ely is listed as mortgage servicing manager at Bank of America at Bank of America, based in Greensboro, North Carolina, United States. AeroLeads shows a work email signal at bankofamerica.com and a matched LinkedIn profile for Craig Ely.
Craig Ely previously worked as mortgage servicing manager at Bank Of America and SENIOR BUSINESS CONTROL SPECIALIST / Vice President at First National Bank Of America. Craig Ely holds Associates Degree, Computer System Analysis And Programming from Computer Systems Institute.
Company email context
Email format at Bank of America
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{first}.{last}@bankofamerica.com
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AeroLeads found 1 current-domain work email signal for Craig Ely. Compare company email patterns before reaching out.
Profile bio
About Craig Ely
Craig Ely is a mortgage servicing manager at Bank of America at Bank of America. He possess expertise in portfolio management, management, project management, banking, business analysis and 5 more skills.
Listed skills include Portfolio Management, Management, Project Management, Banking, and 6 others.
Current workplace
Craig Ely's current company
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11 roles
Craig Ely work experience
A career timeline built from the work history available for this profile.
Senior Business Control Specialist / Vice President
CurrentDesigned and executed testing to support closure of Self Identified Audit Issues Performs on-going monitoring of critical processes Identifies process improvement opportunities
Jan 2014 - Present
Bank Of America
Current
Jan 1991 - Present
Senior Operations Manager / Vice President
Oversaw daily operational processes and ensured productivity targets were metInteracted with Team Lead peers in all sites to ensure communication across teams were smooth and implementation of processes were seamlessEnsured timely responses for a superior client experiencePresented efficiency and operational performance metrics to executive.
Jan 2008 - Jan 2014
Mlo-Servicing Team Manager / Assistant Vice President / Assistant Secretary
Processed Lien Releases within state mandated guidelinesDirect manager of up to 26 associatesReduced penalties and fees for out of guideline releasesReduced rejects from the counties by implementing a quality review processIncreased associate satisfaction score from 54% to 89% in less than 9 month
Jan 2006 - Jan 2007
Senior Business Analyst / Assistant Vice President
Supported change management projects Defined project scope and impacts to the LOB for card and loan transition effortsParticipated in numerous mock conversion mapping validations, CACS/CROSS rules changes, and onsite support in Colorado Spring for conversionParticipated in the development of business cases for new projects and estimated hours for.
Jan 2004 - Jan 2005
Project Manager / Senior Change Analyst / Assistant Vice President
Defined scope, resource allocation, planning and implementation of multiple initiatives using defined project methodologyDeveloped business cases, project plans, timelines, budget analysis and training materials as requiredResolved complex business and technical requirements Prepared and tested business and system requirementsCommunicated both horizontally.
Jan 2001 - Jan 2004
Credit Services Team Leader / Assistant Vice President
Maintained minimum delinquency levels for specified account portfolio, resulting in repeated best performing group recognitionDirect supervision / benchmarking of approximately 15 associatesReviewed for approval and referral of accounts for charge-off and repossession, resulting in reduced lossesMade credit decisions pertaining to resolution of delinquent.
Jan 1997 - Jan 2001
Bank Of America, N.A
Credit Services Coordinator
Reviewed for approval/referral of accounts for charge-off and repossession, resulting in reduced lossesMade credit decisions pertaining to resolution of delinquent accounts (included referral to account re-finance, settlement, extension of payments, etc.) resulting in innovative reduction of lossesMotivated associates to highest level of team spirit and.
Jan 1995 - Jan 1997
Bank Of America, N.A
Maintained minimum delinquency levels for specified account portfolioForwarded for approval/referral of accounts for charge-off and repossession, resulting in reduced lossesMaintained high collection standards and recognized monthly with incentive Self Motivated to maintain highest spirit and performance
Jan 1991 - Jan 1995
Student Loan Division / Records Control Supervisor
Florida Federal Savings Bank
Maintained all student loan file documentsPrepared and executed plan to move to a microfilm based system from paper filesDirect supervision of 15 associatesRECOGNITION2014 - Platinum Award for efforts to support Project Surge2014 - Silver Award for conducting ALS training sessions2001 - “Above And Beyond” award for leadership in the CROSS 2001 Implementation
Jan 1986 - Jan 1991
1 education record
Craig Ely education
-
Computer Systems Institute
FAQ
Frequently asked questions about Craig Ely
Quick answers generated from the profile data available on this page.
What company does Craig Ely work for?
Craig Ely works for Bank of America.
What is Craig Ely's role at Bank of America?
Craig Ely is listed as mortgage servicing manager at Bank of America at Bank of America.
What is Craig Ely's email address?
AeroLeads has found 1 work email signal at @bankofamerica.com for Craig Ely at Bank of America.
Where is Craig Ely based?
Craig Ely is based in Greensboro, North Carolina, United States while working with Bank of America.
What companies has Craig Ely worked for?
Craig Ely has worked for Bank Of America, First National Bank Of America, Credit Services Coordinator, Collector, and Florida Federal Savings Bank.
How can I contact Craig Ely?
You can use AeroLeads to view verified contact signals for Craig Ely at Bank of America, including work email, phone, and LinkedIn data when available.
What schools did Craig Ely attend?
Craig Ely holds Associates Degree, Computer System Analysis And Programming from Computer Systems Institute.
What skills is Craig Ely known for?
Craig Ely is listed with skills including Portfolio Management, Management, Project Management, Banking, Business Analysis, Risk Management, Credit, and Payments.
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