Customer-oriented product support professional with 6+ years of experience supporting complex software and providing exemplary customer service. Deploys analytical thought process when addressing customer issues in order to resolve issues quickly. Versatile learner that quickly integrates new information while maintaining customer satisfaction by being thorough in research and responses with the customer. Proven ability to deliver excellent customer service and product support as reflected by consistently producing high CSAT results.As well as, fitness enthusiast with 2+ years of experience developing exercise programs and instructing clients and athletes in the many aspects of health and exercise to help them achieve optimal results. Adept in creating a conducive environment where client or athlete could achieve their health and fitness, as well as athletic goals. Self-taught in developing sports performance training plan by applying principles of periodization to new and existing exercise programs after reading, studying and analyzing the work of Tudor O. Bompa, PhD, author of Periodization: Theory and Methodology of Training and Periodization: Training for Sports.
Listed skills include Leadership, Thorough Research, Teamwork, Analytical Techniques, and 9 others.