Craig Feeck Email and Phone Number
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As a versatile business leader, I have developed and led strategic initiatives that have fundamentally transformed the operating model of companies. I am skilled at using my strong analytical and planning skills to drive dramatic efficiency improvements and elevate operational excellence across complex matrixed teams. I have built and established partnerships with critical executive stakeholders throughout my career that have contributed to realizing shared visions.Executive Strengths Include:✓ Large Cross-Functional and Matrixed Team Leadership and Collaboration✓ Continuous Improvement and Six-Sigma Methodologies✓ Strategic Planning, Project Management, Operations Management✓ Business Analysis, Budgeting, P&L Management, ROI TrackingArea of Expertise:★ Public Cloud Management |★ Statistical Analysis & Planning | ★ Data Mining | ★ P&L | ★ Competitive & Market Research | ★ Startups | ★ CRM Online Marketing | ★ Product Management | ★ Finance | ★ Business Intelligence | ★ Budgeting | ★ Process Optimization Forecasting | ★ Data Center Management | ★ apacity Planning | ★ Asset Management | ★ Vendor Relations | ★ Operations✔️ Created Public Cloud Center of Excellence spanning over 20 teams in 15 different offices, saving over 25% vs. plan in first year of initiative. ✔️ Overhauled data center operations for 10 facilities in 5 countries. Created program to rebuild relationship with strategic vendors and initiated asset management program ensuring all equipment/rack capacity was utilized optimally. Eliminated 30% of networking costs, freed-up $1M/yr. of rack capacity, cut data center rates ~30%, and boosted utilization rates 25%.✔️ Revised procurement and expenditure tracking process. Took over $20M+ capital plan, eliminated wasteful meetings and devised system of capacity planning, request management, project prioritization and better tracking of procurement. Achieved 6 straight quarters of spend at or below budget while eliminating trash and contention in planning.✔️ Implemented a new IP streaming service. DirecTV lacked a consistently reliable method for providing streamed content to customers nor a true connected home strategy. Championed case for an IP connected on-demand product and revamped firm’s connected Set Top Box from many uninteresting apps to a few core brand-name additional features, giving customers an alternative to broadcast TV.✔️ Reduced dialup churn 25% despite rapid expansion of broadband.
Hungryfriend
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Advisor / InvestorHungryfriend Nov 2022 - PresentCarlsbad, Ca, Us
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Executive Business ConsultantCentegix Aug 2021 - PresentAtlanta, Ga, UsAdvisor to CTO and CMO on increasing operational efficiency and product stability -
Investor / AdvisorFloat Shuttle Jan 2019 - PresentCorporate investor and advisor to the CEO on financial and operations matters -
Executive Business ConsultantNew Pacific Airlines Jan 2022 - Jul 2023Anchorage, Alaska, UsWorking with President and CFO on strategic initiatives -
Executive Business ConsultantTruconnect Sep 2022 - Mar 2023Los Angeles, Ca, UsAdvisor to President and C-Suite on business optimization and analytics matters, with particular focus on customer retention. -
Director - Operations StrategyProofpoint Feb 2014 - Oct 2020Sunnyvale, California, UsProofpoint, Inc., Director, Operations Strategy, Feb 2014-Oct 2020I managed the delivery of worldwide product line of threat protection and e-mail archiving products across corporate global divisions. I also led efficiency projects and initiatives across all major product lines, eliminating millions of dollars a year in waste to-date.✓ Planned and implemented delivery of operating assets, including $30M+ capital budget across ten worldwide datacenters. ✓ Founded Public Cloud Center of Excellence by creating a team to coordinate and managed public cloud operations across three public clouds, 50 accounts, and 20 operating teams in over ten offices globally, implemented optimization plan that reduced public cloud spend by over 25% vs plan during first year.✓ Instituted efficiency program that eliminated approximately $8M per year in waste by analyzing infrastructure for one of Proofpoint’s chief products and evaluating architecture for large-to-small customers, requiring a total change in pricing practice. -
PresidentTartan Analytics Aug 2008 - Feb 2014Proofpoint, Inc., I Increased operational efficiencies across entire operations division. ✓ Developed new management and forecasting methods for corporate capital and space planning for global operations.✓ Instituted over ten efficiency initiatives, eliminating approximately 30% of operating overhead in archiving business. DirecTV I developed an integrated strategic direction for company’s internet products and connected devices, establishing protocols for existing products and 5-year business plans for emerging technologies. ✓ Championed case for an IP connected on-demand product and revamped firm’s connected Set Top Box from many apps to a few core brand-name additional features, implementing a new IP streaming service and re-creating DIRECTV connected home experience.Rhapsody, Int’l I advised senior staff on core business initiatives, including customer retention strategy, customer research, and online marketing.✓ Created and implemented a customer retention program, resulting in a 30% reduction in billing churn in Rhapsody-To-Go product and a series of new pricing plans. ✓ Designed customer segmentation strategies to improve new customer acquisition methods using custom surveys and consumer listening behaviors through Teradata data warehouse and KXEN predictive tools.✓ Partnered with boutique analytics consulting firm to build retention management functions from ground up and identify product and process changes, dramatically reducing customer churn. -
Director - Voice Strategy & AnalysisEarthlink Internet 1996 - 2008Atlanta, Georgia, UsI managed a $100M budget, P&L, and operational efficiency for deployment of a telephone data network. I also directed a cross-functional team of analysts and operations professionals in identifying and capitalizing on opportunities to increase customer retention and product loyalty.✓ Planned and implemented a $40M expansion of EarthLink/Covad DSL2+ network in 500+ central offices in nine major markets, creating nation’s largest DSL2+ network and providing first DSP2+/VoIP consumer bundle to 12 million households.✓ Led ‘Voice Profits’ tiger team in revamping operating and provisioning protocols in EarthLink/Covad partnership, reducing product installation costs by 30%.✓ Partnered with Covad in project-managing first nationwide DSL-2 network into 11 major metropolitan markets over a six-month period; re-engineered customer on-boarding process, reducing time to install by 50%.✓ Designed firm’s first customer retention program, which reduced dialup churn by 20% through predictive models and implementation of a campaign management system and saves program for customer support division.✓ Developed SAS-based predictive models that isolated key churn drivers, including customer demographics, product adoption profiles, payment history, customer service experience, and Internet usage patterns. -
AnalystBell Atlantic Jul 1993 - Apr 1996Basking Ridge, Nj, UsData analyst and staff programmer
Craig Feeck Skills
Craig Feeck Education Details
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Carnegie Mellon UniversityInformation & Decision Systems
Frequently Asked Questions about Craig Feeck
What company does Craig Feeck work for?
Craig Feeck works for Hungryfriend
What is Craig Feeck's role at the current company?
Craig Feeck's current role is Operations Executive | CCOE FinOps| P&L | Business Optimization | Customer Retention | Data Analytics | Product Strategy.
What is Craig Feeck's email address?
Craig Feeck's email address is cf****@****gix.com
What is Craig Feeck's direct phone number?
Craig Feeck's direct phone number is +162670*****
What schools did Craig Feeck attend?
Craig Feeck attended Carnegie Mellon University.
What skills is Craig Feeck known for?
Craig Feeck has skills like Analytics, Data Mining, Product Management, Customer Retention, Strategy, Financial Analysis, Business Process Improvement, Leadership, Process Improvement, Integrated Marketing, Customer Acquisition, Digital Media.
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