Craig Fleming Email & Phone Number

Madison, Wi, Us

Project: Revenue Cyle Implementation Lead • Leading revenue cycle teams, charge services & HIM, for clinical only Cerner implementationProject: Epic Hospital Billing and Claims Analyst & Charging Lead • Managing implementation of charge description master and integration of charges within 10 clinical applications for a recently acquired hospital• Led denials management workgroup, which includes performing root cause analyses, revising reporting structure and automating resolution steps• Support mature Epic system with focus on optimizing client’s revenue cycle system and daily issue resolutionProject: Epic Home Health and Hospice Billing Team Lead • Implemented Epic software for home health and hospice agencies • Optimized and managed upstream workflow (referral generation to intake) and downstream billing processes• Supervised a team of two analysts by managing resources and weekly tasks, providing training and guidance on software functionalities, implementation processes and team strategies• Coordinated transition of agencies’ software to ensure smooth integration with current central business office’s processes by considering software functionality, agency specific requirements, and regulations• Acted as key liaison between the IS team and revenue cycle management by communicating milestones, presenting effects of management decisions, and identifying potential risk areasProject: Epic Application Analyst Hospital Billing and Claims • Reduced ticket volume • Managed upgrade process, including prioritizing changes, providing recommendations to operations, system changes, and assisting with training development• Collaborated with operational leadership to improve revenue cycle processes, specifically denials, self-pay follow-up, claims processing, bill hold reduction, and financial reporting

Crawfordsville, In, Us

Verona, Wi, Us

- Completed full cycle implementation of the Hospital Billing application for an enterprise install. - Responsible for all project deliverables including weekly project plans, workflow documentation, issue resolution, build, training, testing, and go-live. - Certified in Hospital Billing. - Experienced in Expected Reimbursement Contracts, charging, critical access hospitals, general ledger, and hospital billing workflows.

• Assisted in the development and launch of inerTRAIN, a start up online personal training business.• Worked in all areas of the business including marketing, accounting, operations,production, and information technology. • Developed and executed the marketing plan, specifically the social media aspect.• Managed accounting and created pricing model.

Bachelor Of Arts, Economics And Business

Spanish