Craig Fleming Email & Phone Number
Who is Craig Fleming? Overview
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Craig Fleming is listed as Voice & Data Network Engineer | Call Center Technology Architect based in Powell, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Craig Fleming.
Craig Fleming previously worked as Vice President at Jpmorgan Chase. Craig Fleming holds Electrical/Electronics Maintenance And Repair Technology from Devry University-Ohio.
About Craig Fleming
A highly motivated voice and data networking professional with an emphasis on call center technology architecture with technical and operational management experience. Demonstrated success in designing and implementing technical solutions that have improved performance, lowered operational expenses, and improved customer satisfaction. Adept at building strong relationships with management, personnel, and clients.
Craig Fleming work experience
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Vice PresidentCall Center Systems Engineering Lead• Oversee and provide technical direction and guidance for a team of 7 PBX Software Engineers.• Plan, architect, test and install voice over IP (VoIP) solutions for large enterprise call centers while following enterprise change management guidelines.• Monitor software and hardware capacities, software release levels, and operational performance of Avaya 11 Call Center FCE Server Site PBXs supporting 40,000 Agent Seats.• Oversee the establishing, documenting, and maintaining Avaya voice standards throughout the global enterprise; increasing efficiency and accuracy of the staff’s execution of moves, adds, and changes.• Perform installations and upgrades of Avaya and Cisco equipment.• Work directly with network engineering team to ensure VoIP QoS is maintained throughout the WAN.• Act as the Tier 4 Escalation point for all chronic operational issues not able to be resolved within the firm’s Voice Operations organization.
Craig Fleming education
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Devry University-Ohio
Frequently asked questions about Craig Fleming
Quick answers generated from the profile data available on this page.
What is Craig Fleming's role at their current company?
Craig Fleming is listed as Voice & Data Network Engineer | Call Center Technology Architect.
Where is Craig Fleming based?
Craig Fleming is based in Powell, Ohio, United States.
What companies has Craig Fleming worked for?
Craig Fleming has worked for Jpmorgan Chase.
How can I contact Craig Fleming?
You can use AeroLeads to view verified contact signals for Craig Fleming, including work email, phone, and LinkedIn data when available.
What schools did Craig Fleming attend?
Craig Fleming holds Electrical/Electronics Maintenance And Repair Technology from Devry University-Ohio.
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