Craig Ford Email and Phone Number
Craig Ford's Location
Greater Chicago Area, United States, United States
Craig Ford's Contact Details
Craig Ford work email
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Craig Ford personal email
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Craig Ford phone numbers
About Craig Ford
An effective global executive with a proven track-record of leading and motivating teams to deliver outstanding results. Successfully delivered a number of major global transformation efforts involving the implementation of fully integrated next-generation service models, including global service desk, ITIL process framework, cloud-based services, virtual desktop, automated application delivery and data center build, rationalization & migration. Extensive experience in IT transition & transformation, process redesign, business vision & strategy, leadership, business architecture, organizational change and large complex program management.
Craig Ford's Current Company Details
Craig Ford Work Experience Details
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Director Of Technology TransformationGainwell Technologies Oct 2024 - PresentUnited States, Us
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Director - Global Transition & TransformationDxc Technology Nov 2021 - Jun 2024Ashburn, Virginia, UsLed a team of over 200 Transformation Program Managers and PMO Specialists responsible for the effective sales, solutioning and delivery of DXC’s global transformation program portfolio valued at $360M. With a steadfast commitment to enhancing our delivery framework, we've achieved more predictable and effective results for DXC and our clients. -
Director - Delivery TransformationDxc Technology Jan 2020 - Nov 2021Ashburn, Virginia, UsResponsible for a number of transformation programs aimed at improving DXCs delivery capabilities in the areas of workforce transformation, auto-discovery tools and end-of-life device management for DXC and our clients.Led the account transformation aspects of a workforce optimization program, replacing over 2000 contractors with DXC personnel. This effort reduced payroll costs by $23M annually while improving service to our clients with no service disruption.Led a successful effort to remediate 110,000 Windows 2008 servers in 7 months, securing our client base from vulnerabilities, generating $15M in new business and building a framework for ongoing EOL device remediation activities.
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Program Executive - Global Transition & TransformationDxc Technology Apr 2017 - Mar 2020Ashburn, Virginia, UsLed the successful recovery of multiple large scale troubled transformation programs with budgets between $20M-$50M each.Led the restructuring effort of the UK Integrated Systems Delivery organization. Within 12 months reduced costs by 50% while increasing effectiveness of the organization. Seconded for 12 months to a strategic insurance client to manage the US component of a multi-billion dollar global transformation program. Working directly for the regional President, led all aspects of transforming the client’s IT infrastructure, bringing on-line 2 new strategic data centers providing next generation cloud-based services.
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Regional Transition DirectorComputer Sciences Corporation (Csc) Feb 2012 - Apr 2017Promoted in 2012 to lead CSC’s Transition and Transformation organization in Europe and the Americas. Responsible for the delivery of a transition and transformation program portfolio valued at over $300M per year. Charged with reshaping the 500+ person organization and solution portfolio to increase the effectiveness and efficiency of global transition and transformation programs. Within 12 months returned the America’s organization to profitability. -
Transformation ExecutiveComputer Sciences Corporation (Csc) Jun 2006 - Jan 2012Educational Testing Services 2011 – 2012Led the effort to re-engineer the end-to-end service model for delivery of services to ETS. This deal was a $250M extension to an existing $500M deal. The overall objectives of the $13.6M, 15 month Transition program were to improve project and service delivery, accelerate the existing network modernization and cloud migration efforts and upgrade the account processes and tools to be ITIL compliant. CareFusion 2010 – 2011Successfully turned around a troubled mid-market transition. The CareFusion Transition involved establishing an integrated global service desk for 8000 users out of Montreal and Kuala Lumpur and data center relocation from 3 client locations to the Chicago Data Center. Successfully delivered the program avoiding all penalties and within 3% of the original budget while improving a difficult client relationship.Zurich Financial Services 2008 - 2009Responsible for the successful delivery of a $30M global transition program enabling a $2.4B account. The scope of this transition included the provision of global service desk, local on-site support, and software packaging and distribution services to approximately 51,000 users in 7 countries. This program required the implementation of one of the world’s largest BMC Remedy installations to support the global service model as well as one of the largest BMC CM implementations for software packaging and distribution. BAE Systems 2006 - 2007Responsible for the deployment of the next generation service model (SMv2) supporting the $1.9B services contract. The ITIL based service model provided the foundation for the delivery of a full range of IT operations for BAE Systems businesses in North America and Europe. The focus of the transition program was on the deployment of the CA USD R11 service desk environment, supporting 40,000 calls a month, along with the design and deployment of the required process infrastructure.
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Director - Global Transition & TransformationComputer Sciences Corporation (Csc) Mar 2003 - Jun 2006Responsible for the effective delivery of CSC’s transition and transformation programs globally, a program portfolio worth approximately $300M per annum. Led multiple initiatives aimed at improving the performance of CSCs transition and transformation programs by designing and implementing a standard approach for transformation sales, delivery and management. Implementing these initiatives produced a productivity improvement in excess of 30% resulting in over $100M of annual savings. Awarded the GIS Excellence Award for Transition & Transformation in recognition of this achievement.
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Partner - Csc Consulting GroupComputer Sciences Corporation (Csc) Jun 1997 - Feb 2003Program Manager – Financial Systems Integration Program, US State Department Led a multi-million dollar, multi-year, global financial systems integration program involving deployment of the AMS Momentum Financials package to US government facilities in thirty-five countries. Business Architect – CRM Reengineering Program, Internal Revenue Service Led a large multi-company team through the CSC Catalyst Business Area Architecture process to create a baseline future design and business case as part of the implementation of Customer Relationship Management technology for the Internal Revenue Service. Program Manager & Lead Architect – Federal Reengineering Program, Internal Revenue ServiceManaged a program to design and implement a new organization to manage the multi-billion dollar reengineering efforts within the IRS. Created an overall management framework that enabled the agency and its contractors to communicate more effectively and improve productivity.Business Architect – Strategic Planning Engagement, Cinergy CorpProvided strategy consulting to a leading mid-west energy generation & trading company on how to more effectively implement a series of diverse change initiatives as an integrated change program. Provided process-design expertise as part of the company’s billing and reconciliation reengineering program.Program Manager & Lead Architect – IT Transformation, Campbell’s Soup Company. Served as lead architect on a multiyear, multi-million dollar information technology capability improvement program. Helped client set a new vision, design a new organizational structure, improve overall management processes, adopt standard delivery methodology. Business Architect – Portfolio Analysis, USAIDPerformed a portfolio analysis of IT initiatives being undertaken by a government agency and identified opportunities for investment and reallocation of resources that resulted in significantly lower overall lifecycle costs for the portfolio.
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Global Field Support & Marketing ManagerComputer Sciences Corporation (Csc) Mar 1994 - May 1997As the marketing manager for CSC Catalyst was responsible for providing methodology and CASE tools advice and sales support to all of CSC’s operating units across the globe. Responsible for coaching project managers during project set-up on the most appropriate application of the methodology and used as a subject-matter-expert to consult to clients and project managers when projects needed to be better re-aligned for success.
Craig Ford Skills
It Outsourcing
Business Process Improvement
It Infrastructure Management
Transition Management
Business Transformation
It Transformation
Program Management
Business Strategy
Business Architecture
Organizational Design
Leading Organizational Change
Change Programmes
Programme Delivery
Methodology
Transition Planning
Management Consulting
New Business Development
Outsourcing
Business Process
Cloud Computing
Change Management
It Service Management
Integration
Itil
It Strategy
Service Delivery
Vendor Management
Craig Ford Education Details
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Royal Military College Of ScienceInformation Systems Engineering
Frequently Asked Questions about Craig Ford
What company does Craig Ford work for?
Craig Ford works for Gainwell Technologies
What is Craig Ford's role at the current company?
Craig Ford's current role is Global executive focused on delivering transformative outcomes.
What is Craig Ford's email address?
Craig Ford's email address is cf****@****ech.net
What is Craig Ford's direct phone number?
Craig Ford's direct phone number is +163036*****
What schools did Craig Ford attend?
Craig Ford attended Royal Military College Of Science.
What skills is Craig Ford known for?
Craig Ford has skills like It Outsourcing, Business Process Improvement, It Infrastructure Management, Transition Management, Business Transformation, It Transformation, Program Management, Business Strategy, Business Architecture, Organizational Design, Leading Organizational Change, Change Programmes.
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