➢ Successfully delivered and implemented over 300 Automotive DMS software projects for National Enterprises and Automotive Dealerships for Sales and Finance, Document Management Systems, Accounting and Billing applications. ➢ Cross-functionally collaborated with teams of Implementation Managers, Implementation Consultants and Technical and Software experts and Sales and Marketing teams to successfully implement assigned projects.➢ Proficient in the use of Salesforce and Oracle PPM platforms.➢ Provided remote virtual support and training to CDK Global Dealership clients in terms of best practice operational processes and system usage practices to achieve best return on investment for CDK Global DMS Products.➢ Organized needs discoveries and virtual trainings and problem-solving workshops for end-users and stakeholders of the software. ➢ Met 100% of deadlines as an Implementation Consultant.

➢ Dynamic Customer Oriented Finance and Insurance service using strong negotiation and sales tactics. Notable success building rapport, analyzing client needs and overcoming challenging obstacles. ➢ Ensured the best possible customer experience from initial customer contact to product handover through a rational sales approach: resulted in high customer satisfaction and customer acquisition.➢ Established and maintained relationships with banks and lending institutions, including subprime lending: thereby ensuring expeditious financing.➢ Lead a team of Finance Managers and Sales consultants with increased Finance Profitability with 100% compliance with Federal and State Regulations.

➢ Arranged financing and reviewed required documents to determine approval/ rejections of auto loans.➢ Ensured all dealership standards were implemented ethically and consistently.