Craig Hanley Email & Phone Number

Pasco County, Florida, United States

• Originate all types of residential and commercial real estate loans, including Conventional, FHA, VA, New Construction, Bank Statement, DSCR (Debt Service Coverage Ratio), etc.
• Review all potential loan options with borrowers through clear and concise consultative conversations…it’s not just about rate
• Validate all documents, calculate all ratios, and monitor all conditions of approval for loan packages while going through our proprietary loan process.
• Work with underwriting to ensure smooth closing in a timely matter and within contract deadlines
• Administer and facilitate the set up of mortgage payments, escrows, homestead exemptions, etc. and follow-up with customers on a set schedule to make sure their real estate goals are being met.

Tampa/St. Petersburg, Florida Area

• The mission of Hanley Consulting is to help people grow, help businesses improve, and help profits SOAR... Solid Organizational Activities = Increased Revenues.
• Distributor and Trainer of Target Training International (TTI), Success Insights® Assessments
• Economics graduate from the University of Florida and has worked in the financial services industry for over 10 years.
• Extensive educational and practical financial management expertise with multiple Fortune 500 companies.
• Proficient in performing extensive and complex analysis of business needs: planning and designing of business processes, cash flow analysis, and developing workflow procedures for integrating and automating solutions.
• Member of Emerge Tampa Bay, an organization for young professionals sponsored by The Greater Tampa Chamber of Commerce and works closely with numerous small businesses in the area.

Hudson, FL

• Monitored daily sales activities over numerous channels: Shopify, Amazon Business (Fulfillment by Amazon), Facebook, Instagram, Pintrest, and Tap Cart (Mobile App).
• Research and Implement the Company's SEO strategy including analyzing "Keywords" and their search numbers and along with penetration difficulty to increase organic searches.
• Create & Track Marketing Campaigns through Pay Per Click (PPC) Google Ads and Facebook Business Ads and monitor/improve customer engagement and conversion rates compared to total ad spend.
• Manage 75+ distributor relationships to help increase sales overall for the company.
• Responsible for launching new products by researching potential demand, proving cost of goods sold analysis, retail and distributor pricing strategies, webpage creation and promotion (5000+ products available).
• Provided cash flow analysis to help reduce accounts receivables days-on-hand and took better advantage of supplier terms to increase accounts payable days-on-hand.

Tampa/St. Petersburg, Florida Area

• Achieves individual sales goals
• Resolves customer and associate service issues
• Monitors branch service quality levels
• Coaches staff to achieve branch sales and service goals
• Assist in scheduling staff, making selection decisions, and reviewing and counseling staff

Tampa, Florida

• Responsible for the oversight and coordination of Supplier Risk Management requirements related to a portfolio of suppliers and/or supplier relationships. For those assigned set of suppliers and/or supplier.
• Liaison between applicable Business Supplier Relationship Managers, Supplier Management Coordinator, and the Sector SRM teams to ensure appropriate risk mitigation activities are taken to address potential or existing.
• Ensured compliance with OCC Directives and Citi-related Supplier Risk Management policies and standards.
• Supported the implementation of ESRM strategic program enhancements by developing Risk monitoring and mitigation procedures for 200 of the most critical suppliers utilized by Citibank

Tampa/St. Petersburg, Florida Area

• Maintained and developed a high revenue-producing portfolio of existing clients and prospects.
• Reviewed Tax Returns and Financial Statements with business owners to help determine their business and personal financial needs/risks and the solutions that best fit those requirements.
• Facilitated weekly meetings with multiple Branches to help educate and motivate fellow employees.
• Worked collaboratively on numerous pilot programs for the bank, including enhanced credit procedures, consultative selling techniques, and a streamlining of key partner referrals.

Tampa/St. Petersburg, Florida Area

• Responsible for the generation and management of a profitable loan and deposit portfolio for businesses with annual sales of $1 to $5 million through the development and retention of long term, profitable client.
• Managed an assigned portfolio of business and household accounts. Retained and strengthened existing relationships and sought to develop new business through various channels and pipelines.

Tampa/St. Petersburg, Florida Area

• Assistance Branch Manager with Colonial Bank after graduation from the Management Trainee Program.
• Responsible for Merging and Rebranding the Downtown Tampa branch of Colonial Bank to BB&T in August of 2009.
• Planned and executed business development calls to current and prospective clients and obtained/interpreted financial statements in order to submit consumer loans to underwriting.
• Lead weekly/monthly focus meetings and developed goal-oriented coaching sessions focusing on continued learning for areas such as Anti-Money Laundering/Bank Secrecy Act/U.S. Patriot Act.
• Arranged the monthly audit packages in order to insure the branch was within compliance and lead daily branch operations: opening/closing branch, overdraft decisions, interpreting daily reports, scheduling, and.

Tampa/St. Petersburg, Florida Area

Participated in Colonial Bank’s 18 month Leadership Development Program where I spent time in each of the following departments: Private Banking/Wealth Management, Mortgage, Commercial and Consumer Lending, Investments, Association Services, and Business Banking. Also assisted in developing a new reporting/tracking system for Branch and Market Managers.

Tampa/St. Petersburg, Florida Area

• Provided high quality client sales and services for shareholders and financial advisors.
• Assisted with the training and education of new hire classes in the Customer Service Dept.
• Promoted to the retirement specialist team due to thorough understanding of all FT products.
• Developed and implemented, across multiple business channels, a new process for stop payments and returns that increased productivity and reduced expenses, company wide.
• Assisted Financial Advisers and Individuals obtain all the necessary information to develop a diversified portfolio from over 100 Franklin Templeton mutual funds.