Craig Hanley Email & Phone Number

Pasco County, Florida, United States

• Originate all types of residential and commercial real estate loans, including Conventional, FHA, VA, New Construction, Bank Statement, DSCR (Debt Service Coverage Ratio), etc.• Review all potential loan options with borrowers through clear and concise consultative conversations…it’s not just about rate• Validate all documents, calculate all ratios, and monitor all conditions of approval for loan packages while going through our proprietary loan process.• Work with underwriting to ensure smooth closing in a timely matter and within contract deadlines• Administer and facilitate the set up of mortgage payments, escrows, homestead exemptions, etc. and follow-up with customers on a set schedule to make sure their real estate goals are being met.

Tampa/St. Petersburg, Florida Area

The mission of Hanley Consulting is to help people grow, help businesses improve, and help profits SOAR... Solid Organizational Activities = Increased Revenues.• Distributor and Trainer of Target Training International (TTI), Success Insights® Assessments• Economics graduate from the University of Florida and has worked in the financial services industry for over 10 years.• Extensive educational and practical financial management expertise with multiple Fortune 500 companies.• Proficient in performing extensive and complex analysis of business needs: planning and designing of business processes, cash flow analysis, and developing workflow procedures for integrating and automating solutions.• Member of Emerge Tampa Bay, an organization for young professionals sponsored by The Greater Tampa Chamber of Commerce and works closely with numerous small businesses in the area.

Hudson, Fl

• Monitored daily sales activities over numerous channels: Shopify, Amazon Business (Fulfillment by Amazon), Facebook, Instagram, Pintrest, and Tap Cart (Mobile App).• Research and Implement the Company's SEO strategy including analyzing "Keywords" and their search numbers and along with penetration difficulty to increase organic searches.• Create & Track Marketing Campaigns through Pay Per Click (PPC) Google Ads and Facebook Business Ads and monitor/improve customer engagement and conversion rates compared to total ad spend.• Manage 75+ distributor relationships to help increase sales overall for the company.• Responsible for launching new products by researching potential demand, proving cost of goods sold analysis, retail and distributor pricing strategies, webpage creation and promotion (5000+ products available).• Provided cash flow analysis to help reduce accounts receivables days-on-hand and took better advantage of supplier terms to increase accounts payable days-on-hand.

Tampa/St. Petersburg, Florida Area

• Achieves individual sales goals• Resolves customer and associate service issues• Monitors branch service quality levels• Coaches staff to achieve branch sales and service goals• Assist in scheduling staff, making selection decisions, and reviewing and counseling staff

Tampa, Florida

Responsible for the oversight and coordination of Supplier Risk Management requirements related to a portfolio of suppliers and/or supplier relationships. For those assigned set of suppliers and/or supplier relationships, also responsible for:• Liaison between applicable Business Supplier Relationship Managers, Supplier Management Coordinator, and the Sector SRM teams to ensure appropriate risk mitigation activities are taken to address potential or existing risk.• Ensured compliance with OCC Directives and Citi-related Supplier Risk Management policies and standards.• Supported the implementation of ESRM strategic program enhancements by developing Risk monitoring and mitigation procedures for 200 of the most critical suppliers utilized by Citibank

Tampa/St. Petersburg, Florida Area

• Maintained and developed a high revenue-producing portfolio of existing clients and prospects.• Reviewed Tax Returns and Financial Statements with business owners to help determine their business and personal financial needs/risks and the solutions that best fit those requirements.• Facilitated weekly meetings with multiple Branches to help educate and motivate fellow employees.• Worked collaboratively on numerous pilot programs for the bank, including enhanced credit procedures, consultative selling techniques, and a streamlining of key partner referrals.

Tampa/St. Petersburg, Florida Area

• Responsible for the generation and management of a profitable loan and deposit portfolio for businesses with annual sales of $1 to $5 million through the development and retention of long term, profitable client relationships. • Managed an assigned portfolio of business and household accounts. Retained and strengthened existing relationships and sought to develop new business through various channels and pipelines.

Tampa/St. Petersburg, Florida Area

• Assistance Branch Manager with Colonial Bank after graduation from the Management Trainee Program.• Responsible for Merging and Rebranding the Downtown Tampa branch of Colonial Bank to BB&T in August of 2009.• Planned and executed business development calls to current and prospective clients and obtained/interpreted financial statements in order to submit consumer loans to underwriting.• Lead weekly/monthly focus meetings and developed goal-oriented coaching sessions focusing on continued learning for areas such as Anti-Money Laundering/Bank Secrecy Act/U.S. Patriot Act.• Arranged the monthly audit packages in order to insure the branch was within compliance and lead daily branch operations: opening/closing branch, overdraft decisions, interpreting daily reports, scheduling, and subordinate conflict resolution.

Tampa/St. Petersburg, Florida Area

Participated in Colonial Bank’s 18 month Leadership Development Program where I spent time in each of the following departments: Private Banking/Wealth Management, Mortgage, Commercial and Consumer Lending, Investments, Association Services, and Business Banking. Also assisted in developing a new reporting/tracking system for Branch and Market Managers.

Tampa/St. Petersburg, Florida Area

• Provided high quality client sales and services for shareholders and financial advisors.• Assisted with the training and education of new hire classes in the Customer Service Dept.• Promoted to the retirement specialist team due to thorough understanding of all FT products.• Developed and implemented, across multiple business channels, a new process for stop payments and returns that increased productivity and reduced expenses, company wide.• Assisted Financial Advisers and Individuals obtain all the necessary information to develop a diversified portfolio from over 100 Franklin Templeton mutual funds.