Craig Harris Email & Phone Number

Texas, United States

Coppell, Texas, Us

Redmond, Washington, Us

Glen Burnie, Maryland, Us

Dallas, Tx, Us

Having successfully handled federal government contracts, the nation’s only independent single-source data center recruited me to revamp their government contract program. Reporting to the CEO, I:✧ Identified cloud service opportunities within the state and federal government that could add multimillion dollars in topline revenue.✧ Fostered a partnership with a battery manufacturer to manage the sales rollout for the new commercial and federal data center product.✧ Streamlined the government program division submitting 12 proposals in less than one year and awarded five contracts with the State of Texas.✧ Focused the team’s attention on time-based deliverables that decreased ramp-up time by 70%.

Dallas, Tx, Us

Managing operations for 24 colocation data centers, I led more than 200 cross-functional professionals ensuring processes ran smoothly 24/7 and:✧ By standardizing building requirements, we reduced new build construction by 12% and reduced energy use and annual operating costs by 10%.✧ Championed a green energy initiative that drove a 50% increase in zero carbon emissions across the entire portfolio and one region using 100% renewable energy.✧ Defined a streamlined contract bidding and selection approach that reduced operating expenses by millions of dollars.✧ Improved the external customer experience by creating aggressive response time for all customer requests, resulting in a 50% increase in NPS metrics.✧ Standardized an EHS program that reduced OSHA incidents by 25%.✧ Led the integration of eighty employees following the acquisition of two companies.

Seattle, Wa, Us

Building on my continued success at Amazon, I was now leading an AWS infrastructure division serving as the SME for federal government contracts and:✧ Implemented the first virtualized industrial network that provided several data centers with an additional layer of security against cyber threats. ✧ Designed an organizational structure supporting a 400% increase in additional staffing to accommodate the billions of dollars in federal government implementations. Our successful implementation led to a substantial increase in public sector opportunities and contracts.✧ Revised processes completing classified work and improving project delivery that increased topline sales by 200%!✧ Created the training and development program realizing a 100% increase in technician availability.

Washington, Dc, Us

Seattle, Wa, Us

Following the successful opening of the 1.1 million square foot facility, I was promoted to lead a staff of more than 1,000 employees across 12 divisions. Within that year, I:✧ Improved team morale by instilling a culture of coaching employees to improve performance and holding employees accountable to company standards and expectations. Additionally, I helped five associates advance their careers into senior roles.✧ Established a standardized training program providing additional tools that impacted the performance of 6,000 employees.✧ Reconfigured the multi-level conveyor network increasing the weekly outbound volume. We achieved the highest shipping volume in class and performed better than 20 sites by making that improvement!I was thrilled when I was recruited to rejoin Amazon and help finalize the completion of the 1.1 million square foot fulfillment center. Once opened, my team shipped three million units and accepted ten million units in the first eight weeks!Under the direction of the regional director, I:✧ Implemented Kaizen methodologies at 80 locations, encouraging communication and combining the collective talents for incremental improvements.✧ Earned recognition from the GM for spearheading worker efficiency efforts improving productivity by 60% within three months!

Washington, Dc, Us

Combat Engineer, Communications Officer, Security Cooperation Planner

Mclean, Va, Us

Earning a promotion within the first six months to lead a critical team within the advanced analytics group, I continued to make an impact and:✧ Assisted the US Government in spearheading the modernization plan for one of the largest mainframes and reducing the operations and maintenance budget by 50%.✧ Improved testing phase efficiency for autonomous ground vehicles for the Office of Naval Research.✧ Encouraged the adoption of a resource allocation model for funding and risk management of all Navy programs.

Seattle, Wa, Us

For the leading multinational technology company, I:✧ Opened two brand-new build distribution centers leading a team of four managers and a staff that swelled up to 120 associates during the peak season.✧ Devised plans to improve work efficiency and productivity, exceeding goals by 10-15% and achieving a 30% throughput.