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Craig Hedden Email & Phone Number

Business Intelligence | Project Management | Account Management at LTIMindtree
Location: Dallas-Fort Worth Metroplex, United States, United States 5 work roles 4 schools
1 work email found @microsoft.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email c****@microsoft.com
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Current company
LTIMindtree
Role
Business Intelligence | Project Management | Account Management
Location
Dallas-Fort Worth Metroplex, United States, United States

Who is Craig Hedden? Overview

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Craig Hedden is listed as Business Intelligence | Project Management | Account Management at LTIMindtree, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Craig Hedden.

Craig Hedden previously worked as Microsoft Global Culture Data Analytics Specialist at Ltimindtree and Microsoft Financial Analyst at Collabera Inc.. Craig Hedden holds Masters Certificate, Machine Learning from Massachusetts Institute Of Technology.

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Email format at LTIMindtree

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{first_initial}{last}@microsoft.com
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Profile bio

About Craig Hedden

Accomplished professional with a history of success and experience in people management, program management, support engineering, business intelligence, and project management enterprise-wide. Key Skills:Business Intelligence - Problem Solving - Project Management - Data Modeling – Data Analysis – Machine LearningMicrosoft SQL Server, TSQL, Power BI, Excel, Power Pivot, MS Access, VBA, DAX, Microsoft Dynamics CRM SharePoint, MS Teams, PowerPoint, VISIO, Visual Studio, VB.NET, MDX, SSIS> Successfully managed oversight of delivery vendor team of 50 as it related to strategy, SOW, performance management, and day to day service deliveries resulting in lower costs and higher partner and customer satisfaction.> As the people manager of our Service Delivery Managers team, average billable engagements increased with 34% YoY growth, and we successfully delivered custom services directly to our partners at a sales rate of 183% of our goal. I received direct report feedback from my team of 99% Agree, and 1% Neither Agree nor Disagree.> As a Support Engineer for Dynamics SL, I provided and managed the delivery of Tier 1 through Tier 4 support for our partners. Gold Star Award recipient and 3 times Great People Great Performance award winner. > Designed, built, and deployed data models predicting the revenue impact of our newest initiatives. Provided resulting analysis and business impact story to Technology Services Industry Association, resulting in Microsoft CSS winning the 2018 TSIA STAR Award for Innovation in Expand Selling.> Developed and deployed methods to track and report on Key Performance Indicators in addition to providing strategic analysis leading to greater data-driven business decisions around operational efficiency, forecasting, Voice of Partner, and business impact resulting in an increase in cloud revenue of $240M in 18 months.> Earned my Master Certificate in Machine Learning from MIT (Massachusetts Institute of Technology)

Listed skills include Sharepoint, Professional Services, Microsoft Dynamics, Saas, and 8 others.

Current workplace

Craig Hedden's current company

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LTIMindtree
Ltimindtree
Business Intelligence | Project Management | Account Management
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5 roles

Craig Hedden work experience

A career timeline built from the work history available for this profile.

Microsoft Global Culture Data Analytics Specialist

Current
Ltimindtree

Mumbai, MH, IN

  • As the Microsoft CE&S Culture Activation Team Global Data Analyst and Strategist I am responsible for:
  • Creation and maintenance of the Culture Activation Power BI Dashboard (Events & Experience participation and sentiment) which is utilized to measure current OKR and influencing future OKR creation
  • Creation and Implementation of "Voice of Employee" surveys including Quantitative and Qualitative Analysis which is utilized for development of CE&S Culture Action Plans
  • Measuring OKRs while intersecting with “Employee Signals” and “Viva Insights” to provide Behavior Change Analysis driving “One Microsoft” corporate culture initiatives
Oct 2021 - Present

Microsoft Financial Analyst

Collabera Inc.

Basking Ridge, New Jersey, US

  • As a Microsoft Financial Analyst, I provided “Azure Consumed Revenue” analysis for data driven forecasting and goals.
  • Creation and maintenance of all Industry reporting and analytics as it related to ACR globally
May 2021 - Sep 2021

Senior Support Planner - Global Capabilities

Microsoft

Redmond, Washington, US

  • As a Senior Support Planner, I define, develop and provide KPIs (Key Performance Indicators) and associated insights and analysis related to the global TP&D business within Microsoft CSS and the "Advise Me" initiative.
  • Perform capacity planning for ISV recruit motion, built and deployed data models representing revenue impact for Azure Activate, Cloud Mentor Program, and Partner Performance initiatives.
  • Maintain and advance Data Warehouse being used globally by all regions that unified business conversations.
  • Drive modifications to systems for the ability to report on new business alignment.
  • Provide individual data feeds for ASfP, OCP Insights, Survey CPE Analysis, and new Power BI dashboard(s) for cross-business analysis.
  • Develop and manage new processes, structure, and implementation of the new Forecasting Model for TP&D, allowing the business to plan and execute the budget.
Sep 2016 - Mar 2020

Business Program Manager

Microsoft

Redmond, Washington, US

As a Business Program Manager, I focused on adding value to the business through the creation and support of functionality within our processes and systems. I designed, developed, deployed, and maintained our Data Warehouse delivering a unified view for TP&D, ASfP, AMP & GMOBI businesses. This data warehouse was critical to being able to connect our global.

Sep 2011 - Aug 2016

Services Engagement Manager

Microsoft

Redmond, Washington, US

As Services Engagement Manager, I identify and manage the keys to successful service delivery to our partners by our SDMs. Designing, developing, and deploying new systems and processes on an ongoing basis. I facilitated strong partnerships across our planning teams, release management, training/content, and service delivery to drive the designed.

Aug 2001 - Aug 2011
4 education records

Craig Hedden education

Masters Certificate, Machine Learning

Massachusetts Institute Of Technology

Masters Certificate, Business Analysis

Villanova University

Business Administration And Management, General

The University Of Toledo

Masters Certificate, Machine Learning

Massachusetts Institute Of Technology
FAQ

Frequently asked questions about Craig Hedden

Quick answers generated from the profile data available on this page.

What company does Craig Hedden work for?

Craig Hedden works for LTIMindtree.

What is Craig Hedden's role at LTIMindtree?

Craig Hedden is listed as Business Intelligence | Project Management | Account Management at LTIMindtree.

What is Craig Hedden's email address?

AeroLeads has found 1 work email signal at @microsoft.com for Craig Hedden at LTIMindtree.

Where is Craig Hedden based?

Craig Hedden is based in Dallas-Fort Worth Metroplex, United States, United States while working with LTIMindtree.

What companies has Craig Hedden worked for?

Craig Hedden has worked for Ltimindtree, Collabera Inc., and Microsoft.

How can I contact Craig Hedden?

You can use AeroLeads to view verified contact signals for Craig Hedden at LTIMindtree, including work email, phone, and LinkedIn data when available.

What schools did Craig Hedden attend?

Craig Hedden holds Masters Certificate, Machine Learning from Massachusetts Institute Of Technology.

What skills is Craig Hedden known for?

Craig Hedden is listed with skills including Sharepoint, Professional Services, Microsoft Dynamics, Saas, Enterprise Software, Cloud Computing, Erp, and Business Process.

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