Cisco Systems, Network Engineer• Implement & configure Cisco routers and switches at Bank of America branches. • SD-WAN implementation for bank branches.• Lock down and backup routers and switches via HPNA.• Troubleshoot and resolve any technical issues occurring during implementation.• Apply dot1x to switches, modify ports as needed.• Review engineering CCPs and submit corrections to engineers.• Work with Telco carriers on any circuit related issues.• Audit network changes to make sure bank standards are in compliance.• Configure existing network devices to align with topology changes.• Install Aruba Wireless APs on bank network.

• Provided leadership and direction for all front-of-house and back-of-house operations for sports-themed restaurant with annual revenue of nearly $6 million• Involved in all aspects of restaurant opening including talent selection as well as facilitation and installation of all products and equipment• Maintained 86% turnover with company average of 103% and industry average of 118%• Managed P&L including six cost centers (cost of goods, labor costs, management fixed cost, supplies, repairs and maintenance) to maximize profitability• Prioritized work responsibilities including selection, discipline, termination of staff and managers • Managed staff based on customer experience metrics to increase guest loyalty• Supported community with 8 charity events per year (~$600 each) exceeding company average• Selected as training store and mentored 16 Managers-in-Training with 1 being promoted to Regional Manager and 5 promoted to General Manager • Adherence to health, safety, food safety, and alcohol consumption regulations• Management food safety certification