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Craig Hindes Psm I is listed as Orchestrating Innovation, Driving Transformative Growth | Problem Solver | Process Improvement | CX based in Round Rock, Texas, United States. AeroLeads shows a matched LinkedIn profile for Craig Hindes Psm I.
Craig Hindes Psm I previously worked as Senior Technical Program Manager | Product Owner, Global Voice and Contact Center Services at Ni (National Instruments) and IT Software Enginering Manager II, Global Contact Center Applications at Ni (National Instruments). Craig Hindes Psm I holds Bachelor Of Business Administration - Bba, Management Information Systems, General from Texas Tech University.
Experienced Technical Program Manager with 20+ years leading global software projects. Skilled in managing infrastructure, deploying applications (on-premises and SaaS), and using data to drive decisions. Proven ability to identify technology solutions, solve problems, and develop strategic plans. Strong background in technology management, driving change, and improving efficiency for organizational growth.
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Austin , Texas, Us
Led team transformation to Agile framework and the development, execution, and communication of the contact center's product roadmap, ensuring alignment with business objectives and providing regular updates on progress and performance to leadership
Austin , Texas, Us
Led a global initiative to unify communications and contact center solutions across 47 branches, replacing disparate legacy systems. Successfully coordinated across multiple teams, including network, field IT, sales operations, technical support, customer case management, and finance, to ensure seamless deployment and integration.
Austin , Texas, Us
Drove RFP process and selection of global voice and contact center platform, leading cross-functional collaboration among leaders from 10 organizations to facilitate vendor selection. Provided daily operations support, resource planning, requirements gathering, feature prioritization, and release planning.
Austin , Texas, Us
Business Requirements, Application design, application development in Oracle environment
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Craig Hindes Psm I is listed as Orchestrating Innovation, Driving Transformative Growth | Problem Solver | Process Improvement | CX.
Craig Hindes Psm I is based in Round Rock, Texas, United States.
Craig Hindes Psm I has worked for Ni (National Instruments).
You can use AeroLeads to view verified contact signals for Craig Hindes Psm I, including work email, phone, and LinkedIn data when available.
Craig Hindes Psm I holds Bachelor Of Business Administration - Bba, Management Information Systems, General from Texas Tech University.
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