Craig Humphrey Email and Phone Number
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Craig Humphrey personal email
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Enjoy the challenges of Operations Management for both working with people and finding more productive ways to improve systems and productivity. Experience with building an internal operations staff and outsourcing and managing a BPO operation. Experience with system conversions and enhancing current systems.Specialties: Project Management, Designing useful reports, Building productive staffs, enhancing morale and productivity, Problem Solving, Health Plan Operations, Mentoring, Claims Administration, Customer Service
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President And CooFirstcarolinacare Insurance CompanySouthern Pines, Nc, Us
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President & CooFirstcarolinacare Insurance Company Jan 2015 - PresentDirectly responsible for managing the relationships and obtaining the required results with all of FirstCarolinaCare’s business lines including group insurance coverage and the Medicare Advantage product. Responsible for managing the internal operational processes, which include enrollment, auditing, claims review, COBRA, customer service, information technology and reporting, underwriting, strategic planning and assisting with client relationship management.
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Chief Operating OfficerFirstcarolinacare Insurance Company Aug 2006 - PresentResponsible for the daily operations of a provider owned managed care organization.Oversee all outsourced work and in charge of all vendor relationships. Manage internaloperations staff and ensure all service levels are met. Achieved Best Payer in NationStatus from AthenaHealth. Met profit targets for past 6 years. Recognized by independentcustomer satisfaction survey firm as top 20% healthplan in customer satisfaction. Createdand implemented PPO and Dental lines of business. Oversee Underwriting and review of RFP's for new business.
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Director Of OperationsFirstcarolinacare Insurance Company Nov 1999 - Aug 2006Oversee all vendor relationships for outsourced work and manage internal staff. Beganstart-up operation and fully implemeted managed care organization products in system.Complete responsibility for customer service, claims, provider relations, contracting,enrollment, reporting, and underwriting. Director of Claims
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Director Of ClaimsFoundation Health Of Florida Jan 1997 - Jun 1999
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Claims ManagerPca Health Plans Of Florida Apr 1993 - Jan 1997Managed Claims Department for statewide HMO including multiple office locations andoversight of delegated entities.
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Claims Manager/National Account CoordinatorBlue Cross And Blue Shield Of Georgia Aug 1990 - Apr 1993
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Claims SupervisorBlue Cross And Blue Shield Of Virginia Feb 1986 - Aug 1990
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Sales RepresentativeLife Of Virginia May 1984 - Feb 1986
Craig Humphrey Skills
Craig Humphrey Education Details
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University Of North Carolina At Chapel HillIndustrial Relations
Frequently Asked Questions about Craig Humphrey
What company does Craig Humphrey work for?
Craig Humphrey works for Firstcarolinacare Insurance Company
What is Craig Humphrey's role at the current company?
Craig Humphrey's current role is President and COO.
What is Craig Humphrey's email address?
Craig Humphrey's email address is ch****@****are.com
What is Craig Humphrey's direct phone number?
Craig Humphrey's direct phone number is +191021*****
What schools did Craig Humphrey attend?
Craig Humphrey attended University Of North Carolina At Chapel Hill.
What skills is Craig Humphrey known for?
Craig Humphrey has skills like Leadership, Management, Hipaa, Project Management, Operations Management, Vendor Management, Managed Care.
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