Craig Kendall Email and Phone Number
Craig Kendall's Location
Oak Ridge, Tennessee, United States, United States
Craig Kendall's Contact Details
Craig Kendall work email
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Craig Kendall personal email
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Craig Kendall phone numbers
About Craig Kendall
I am fortunate to work for The Pete Store where I am responsible overall operations at the Knoxville, TN and North Georgia stores. The Pete Store is Peterbilt Truck dealer with 23 locations from Massachusetts to South Florida. I am able to use my experience in sales, engineering, customer service and used trucks on a daily basis. I have over 25 years in the heavy and medium truck markets with truck dealer and OEM experience.
Craig Kendall's Current Company Details
Craig Kendall Work Experience Details
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General ManagerThe Pete Store Llc Apr 2021 - PresentDuncan, South Carolina, Us
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General ManagerThe Pete Store Llc Oct 2020 - PresentDuncan, South Carolina, Us
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Specialty Markets Manager And Recruiting ManagerThe Pete Store Llc Sep 2016 - Oct 2020Duncan, South Carolina, UsI am responsible for developing relationships and markets with vocational truck users - refuse, dump trucks, mixers, Medium Duty and other vocations. I work with the Sales Reps in our 14 stores, customers in our areas, body builders and truck body Sales Reps in our areas. Develop relationships with Technical Colleges, Trade Schools and other sources to attract and retain Service Technicians and Body Shop Technicians for Pete Store locations.
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Fleet Account Manager And Recruiting ManagerThe Peterbilt Store Aug 2013 - Oct 2020Oversee relationship with one of our largest customers including sales, service, parts, body shop along with delivery of multiple trucks to multiple locations as Fleet Account Manager. Develop relationships with Technical Colleges, Trade Schools and other sources to attract and retain Service Technicians and Body Shop Technicians for Peterbilt Store locations.
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Specialty Markets And Recruiting ManagerThe Peterbilt Store Aug 2009 - Oct 2020
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General Sales Manger - SoutheastThe Peterbilt Store - Peterbilt Of Knoxvile Aug 2010 - Aug 2013Lead and supervise new Peterbilt truck and used truck sales in four stores. Manage eight truck sales representatives split between four locations. Responsible for profit and loss for new truck sales, used truck sales and finance and insurance departments in four stores. My dealer group sells the full line of Peterbilt trucks from class five to class eight trucks.
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Used Truck ManagerMhc Kenworth - Dallas Feb 2009 - Apr 2010Direct and manage sales of 190+ used 2005-2006 Kenworth T2000 trucks from large national fleet customer. Supervise three sales representatives. Devise sales and marketing plans for large fleet trade package. Oversee reconditioning and movement from trade intake to sold status.
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Regional Used Truck ManagerMhc Kenworth Feb 2008 - Feb 2009Manage used truck operations and used truck sales for three MHC Kenworth stores in Dallas - Ft. Worth area. Supervise eight used truck sales reps. Responsible for remarketing and sales of large trade package from major refrigerated fleet. Job required travel between stores and interaction with all departments - Service, Parts, Finance, Body Shop, and Suppliers. Interact with Corporate Management and Ownership of MHC.
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National Accounts SalesPeterbilt Motors Company Jan 2007 - Feb 2008Assume National Account new truck sales responsibilities for medium and heavy duty trucks in addition to retaining National Account Service Management and Corporate Used Truck Management responsibilities. Establish additional relationships leading to truck sales with body builders, LTL and Private Fleet customers. Travel extensively through United States and Canada to build relationships and service diverse group of large trucking fleets.
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Director National Accounts - ServicePeterbilt Motors Company Nov 2005 - Feb 2008Manage customer service, field service support, and warranty service to Peterbilt Motors Company’s largest fleet customers in addition to Corporate Used Truck Manager responsibilities. Most of my customers were in the Transport Topics Top 100 For Hire Carriers list. I had major fleet customers in construction, over the road and private fleets. Customers were throughout the United States and Canada and required frequent travel to service and meet with the customers.
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Corporate Used Truck ManagerPeterbilt Motors Company Nov 2000 - Feb 2008Provide customers and dealers with alternate ways to sell used trucks which drove sales of new trucks for Peterbilt Motors, Peterbilt Dealers and Customers. Establish relationships with used truck wholesalers, auctions, exporters and other sources to move a wide variety of used trucks. Develop programs to promote Peterbilt Motors leading residual values. Promoted and devised programs to aid Peterbilt dealers efforts in remarketing trucks including tire programs, warranty programs, interior parts and other items.
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National Customer Service ManagerPeterbilt Motors Company Mar 1998 - Nov 2000Responsible for customer service, warranty administration, warranty expense reduction efforts, direct Region and District Service Managers and Supplier Recovery efforts for Peterbilt Motors Company. Manage and direct 15 individuals in Peterbilt Motors Customer Service Department. Increase measured customer satisfaction while decreasing warranty costs. Peterbilt Motors received first JD Power Customer Satisfaction awards while I was Customer Service Manager. Responsible for customer service and warranty administration for the United States and Canada.
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Senior District Service ManagerPeterbilt Motors Company Apr 1994 - Mar 1998Execute factory field service to Peterbilt customers and dealerships in Southeastern U.S., Indiana and Ohio. Assist dealers and customers with technical service issues, administer good will warranty policy, conduct customer calls, and evaluate dealership service department performance and facilities. This job required a strong mix of technical skills and customer relations. Extensive travel in territory required.
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Applications EngineerPeterbilt Motors Comapny Apr 1993 - Apr 1994Consult and advise dealers, customers and suppliers on how to best optimize truck specifications, and options to exceed requirements related to customer needs. Discuss and research customer needs to obtain the best solutions for Peterbilt trucks. Job required technical expertise, relationship building and the ability to work under deadline condtions.
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Assistant Loss Prevention ManagerLiberty Mutual Insurance Jan 1990 - Feb 1991Boston, Ma, UsSupervise and train seven safety consultants and new hires who provided safety consulting and loss prevention reviews for customers and potential customers. Administer new hire structured training program encompassing problem solving and professional relationships with customers. Perform college campus recruiting and interviews for potential safety consultants. -
Loss Prevention ConsultantLiberty Mutual Insurance Aug 1987 - Jan 1990Boston, Ma, UsDirect safety service for seven-state northwest region to largest customer, United Parcel Service. Awarded the highest customer service rating. Supervise five District Service Representatives at remote locations for Liberty Mutual's largest customer.
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Senior Loss Prevention RepresentativeLiberty Mutual Insurance Oct 1985 - Aug 1987Boston, Ma, UsProvide safety consulting service to a wide variety of customers, including trucking, manufacturing, construction and retail. Received recruitment award for successfully recruiting three new employees to be safety consultants.
Craig Kendall Skills
Customer Satisfaction
Trucking
Sales Management
Sales Operations
Account Management
Operations Management
Transportation
Sales
Pricing
Team Building
Logistics
Vehicles
Purchasing
Truck
Inventory Management
Parts
Negotiation
Customer Service
New Business Development
Management
Profit
Automotive
Ltl
Cold Calling
Transportation Management
Forecasting
Container
Contract Negotiation
Automotive Aftermarket
Manufacturing
Truckload
Wholesale
Selling
Training
Retail
Sales Process
Automobile
Shipping
Flatbed
Customer Retention
Warehousing
Dot Regulations
Heavy Equipment
P&l Management
Freight
B2b
Income Statement
Warranty
Marketing
3pl
Craig Kendall Education Details
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Vanderbilt UniversityMechanical Engineering -
University Of Tennessee, KnoxvilleAgricultural Engineering
Frequently Asked Questions about Craig Kendall
What company does Craig Kendall work for?
Craig Kendall works for The Pete Store Llc
What is Craig Kendall's role at the current company?
Craig Kendall's current role is General Manager at The Pete Store Knoxville and North Georgia.
What is Craig Kendall's email address?
Craig Kendall's email address is ut****@****ail.com
What is Craig Kendall's direct phone number?
Craig Kendall's direct phone number is +121478*****
What schools did Craig Kendall attend?
Craig Kendall attended Vanderbilt University, University Of Tennessee, Knoxville.
What skills is Craig Kendall known for?
Craig Kendall has skills like Customer Satisfaction, Trucking, Sales Management, Sales Operations, Account Management, Operations Management, Transportation, Sales, Pricing, Team Building, Logistics, Vehicles.
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