Craig Knight B.A. Email and Phone Number

As a data support clerk, I assisted Canada Post Corporation with their pay equity project by determining employee eligibility under predetermined guidelines. I examined contracts, printed employee history reports from SAP, and performed data entry. I validated completed pay equity files to ensure their accuracy and received archive files using the software Sharepoint.

I oversaw the creation and completion of several scanning projects. By providing accurate estimates of each project length, I completed each job before their estimated due dates. I recorded daily progress into Microsoft Excel spreadsheets in order to provide monthly reports to management. I monitored the company's database for errors, and worked with company employees to solve scanning issues. I also worked in the law firm's mailroom. I collected, sorted, and distributed mail to the firm's associates. I maintained the firm's filing system, and I performed daily office scans to maintain the accuracy of the firm's database.

In the fraud department, I reviewed customer accounts for suspicious activity, prepared security reports, answered customer questions, and assisted other departments in fraud related matters.As a collection agent, I negotiated firm payment agreements from the owners of delinquent accounts. As a skip-tracer, I used standard skip-tracing techniques to search for customers who were avoiding their obligations.

In the cash office, I prepared the daily financial and sales reports, ensured the accuracy of employee timesheet, and answered payroll related questions. I managed accounts payable, and was the contact point for the maintenance of the store's computer. I documented the cash process and trained other associates in the process.In the cash vault, I ensured that the vault balanced daily, and that all financial information was properly documented. I prepared cashier's floats, bank deposits, and maintained the company's petty cash fund

I prepared personal income taxes using the tax software Profile

I prepared bank deposits, ledger entries, and accounts payable.

I performed bookkeeping activities, created financial statements, and prepared personal income taxes.