An Executive Leader who drives transformational capabilities at a large-scale and an effective talent manager recognized for attracting and developing high performing teams. Strong belief that people, process, and strict adherent of standards, metrics, policies, and procedures make a positive difference. Over the last 20 years, my increased responsibilities were built on a unique combination of business, technical, financial and leadership expertise across multiple sectors, including outsourced operations, technology transformations, data center migrations, Enterprise Project Management Office’s and vendor management. I’m deeply devoted to developing staff to become high performing teams who accomplish the most challenging goals.Core Competencies Include:► Influential Leadership | Cross-Functional team leadership► Service Delivery and IT Operations► Cloud Migrations and Services► Enterprise Program Management; Leading large technology and operations projects► Customer Satisfaction Improvements to Drive Revenue► Staff Leadership & Development► Vendor & Account Management► Financial Management and Cost Containment► Strategic Planning & Implementation ► Contract Deployment & Implementation ► Organizational Change Management► ITIL and IT Service Management ► Creative Problem-Solving► Service Level Agreements (SLAs)
Listed skills include It Management, Itil, Project Management, Vendor Management, and 44 others.