Responsible for building out a new consumer and small business lending department within the bank. Created new products and lending programs for consumer lending and small business including home equity loans and lines of credits, auto/RV loans, C&I loans and lines of credit along with SBA lending programs. Responsible for credit underwriting including credit write ups and credit analysis on commercial loans, C&I Loans and Home Equity Lines of Credit. Responsible for business line of credit renewals and credit portfolio management of over 150 loans. Created workflows for new loans from application to loan closure including ensuring all regulatory guidelines are followed with all lending products. Created trainings for sales employees on all credit products. Grew bank consumer lending portfolio by over 100% in a little over a year.American Banking Association Business Lending and Underwriting certificate.

• Took entrepreneurial leap, building out this large format printing company’s first Seattle-area location• Hired, trained, and provided daily inspiration/feedback to a 8-member team of production and sales staff• Engaged in extensive local and community networking to drive word-of-mouth advertising and referrals• Landed business with multiple Fortune 1000 accounts including Salesforce, Amazon, Microsoft and T-Mobile• Supervised day-to-day store operations, driving constant improvements to business processes and technology• Collaborated with cross-functional HQ staff and ensured strict brand consistency with the parent company• Grew the business to a $650,000 annual run rate and successfully sold it via non-solicited bid in early 2020

• Recruited to build a new branch from scratch, growing it to $55M+ in assets within a 5-year span• Hired a 10-member team, many of whom went on to receive “top 1%” recognition throughout all of Key Bank• Built all needed policies, procedures, infrastructure, and operational processes from the ground up• Achieved branch profitability within a single year, compared to a 3-5 year industry average• Performed client portfolio risk analysis, in addition to conducting annual credit reviews and compliance steps• Guided a product development team in the creation/launch of new B2B market products to meet client needs• Provided training, coaching, and go-to-market planning advice to the Business Development team • Influenced and served as a trusted advisor to a portfolio of 500 SMB clients across various industry sectors• Propelled the bank to achieve top 1% ranking in terms of branch performance, 2 out of 3 years• Took on responsibility for additional district-wide projects aimed at increasing branch productivity/innovation

• Gained deep strengths in operations, risk management, budgeting/financial analysis, and business development• Held ownership of $85 million in deposits and $28 million in business/commercial loans• Grew business by 15% for 2 consecutive years, in addition to top 10% performance nationally in B2B loan sales • Managed relationships with local business owners, analyzing their needs and developing customized solutions• Developed a diverse, high-performance team of 1 staff and fostered a highly successful service-based culture• Won the company’s Pinnacle Award in 2006, 2007; ranked #18 out of 920 peers in YOY revenue growth

Successfully solicited and sold real estate, home equity and personal loans from a lead pool.Met sales quota of 4 real estate and 3 home equity loans for 7 out of last 8 months.Consistently finished in the top ten in a district of over 40 employees for new business and signed loansPromoted within 6 months of hire date Helped lead our branch and its 5 employees from bottom ten to the top ten branch within our region in six months.

Managed 7 employees and a fleet of 150 cars, I was given complete autonomy over day-to-day operations. Set monthly goals and reward program for my employees, which resulted in 100% employee retention and higher employee satisfaction.Maintained a customer satisfaction score consistently over 85% each month. Motivated employees and myself to meet monthly sales goals and to reach branch profit goals for 8 out of 9 months. Promoted within one year from time of hire to a management position. Marketed my area and grew each branch I worked at by an average of 8% over the previous year