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More than simply a technologist, I’m a forward-thinking executive known for driving transformation and strategic execution. Delivering significant projects, optimizing divisions and improving the efficiency of companies overall is where I excel. From implementing Agile and reengineering processes to rolling out new technologies, my goal is to continually improve product and operations on a small and large scale. Early in my career, I honed deep technical knowledge, giving me a unique perspective as I’ve progressed to senior leadership positions. I’ve served in VP and C-suite roles at global telecommunications and financial services institutions including SWIFT and Verizon, running technology, product development, engineering and cybersecurity operations.Empowering and servant leadership is the cornerstone of my success. I’m right there on the front lines with my employees, giving them the confidence and resources to get the job done efficiently and at a high quality. My colleagues recognize me as a resolute and results-generating strategist—someone who galvanizes teams around a common goal and consistently exceeds targets.HIGHLIGHTS➤ Expedited software delivery from average of 6-12 months to weeks by shifting entire company toward Agile.➤ Reduced critical incidents by 50%+ while delivering more software than previously.➤ Overhauled talent through strategic recruitment and training to adopt modern technologies enterprise-wide. ➤ Saved $400M by implementing single approach to launching flagship products along with customer experience, changing entire telecom industry. EXPERTISE ➤ Technology Strategy & Vision➤ Transformation & Change Management➤ IT Operations Management➤ Agile➤ Project Management➤ Strategic Planning➤ Cybersecurity➤ Software Development➤ Vendor Management➤ P&L Management ➤ Cross-Functional Collaboration➤ Board Relations➤ Team Leadership
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Chief Information OfficerAwp SafetyWashington, Dc, Us -
Chief Technology OfficerTillman Fiberco Apr 2022 - PresentNew York, UsTelecommunications startup focused on bringing the fiber-optic networks to underserved markets across the country. -
Independent Non-Executive DirectorLondon Metal Exchange Feb 2020 - PresentLondon, Gb -
Board AdvisorSpotlogic Apr 2020 - Present
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Board MemberOld Dominion Spirits Feb 2018 - Present -
Member Of Technical Advisory BoardAfiniti Dec 2020 - Nov 2022Hamilton, Bermuda, Bm -
Board AdvisorFerdon Inc. Sep 2019 - Nov 2022
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Chief Operating OfficerDiem Association Jul 2021 - Mar 2022Geneva, Geneva, Ch -
Global Chief Information OfficerSwift Jan 2015 - Dec 2020La Hulpe, Wallonia, BeSWIFT is the world’s largest financial messaging provider. Here I direct the global technology strategy, manage the development and operation of products and systems and ensure a secure national infrastructure across 200+ countries. Understanding and incorporating business drivers, market requirements and competitive issues is critical to shaping an effective strategy. I do this by working closely with the board, executive committee and community members. ➤ Enabled company growth by establishing robust enterprise architecture, security, requirements definition, usability, development, deployment, QA, release management and sustainable engineering.➤ Delivered groundbreaking products and solutions while protecting and optimizing current platform and product portfolio within 24x7 environment sustaining 99.999% availability.➤ Improved efficiency and productivity by implementing Agile company-wide, culture improvement initiatives and continuous technology modernization.➤ Strengthened application development and operations teams by driving cross-functional, enterprise-wide transformation program focused on culture, talent optimization, strategic innovation and agility.➤ Maintained applications integrity, availability and confidentiality by ensuring compliance with regulatory and oversight requirements.➤ Enhanced workforce skills and knowledge base by chairing board technology and production committee along with acting as Diversity Executive Sponsor. -
Board Of Directors - Chair Finance CommitteeHyperledger 2016 - 2018 -
Senior Vice President And CioVerizon Feb 2013 - Jan 2015Basking Ridge, Nj, UsVerizon is a leading communications company with $120B in annual revenue. In this role, I managed all network and technology supporting systems for residential, enterprise and wholesale network provisioning, inventory, surveillance, construction and engineering globally. My scope of work included devising an operational strategy and development roadmap for OSS and BSS for Verizon’s network and technology systems. I also coordinated and administered a $570M IT operational and capital budget. My team included 3,000+ globally dispersed cross-functional staff.➤ Lowered operational support costs 20%+ by driving application rationalization across portfolio.➤ Boosted detection capabilities to allow for consolidation and reduction of redundant Network Operational Centers from 12 to 4 by creating transformation program.➤ Provided service technicians with state-of-the-art mobile service applications to precisely identify network segments, faults and facilities, reducing overall mean time to repair by delivering new geolocation capabilities. -
Vice President - Consumer CommerceVerizon Jun 2012 - Jan 2013Basking Ridge, Nj, UsVerizon Wireless is a leading $70B wireless communications company. I progressed to oversee strategic planning and development for commerce, self-service and mobility. While leading a team of 750 IT staff, I controlled a $250M IT operational and capital budget.➤ Bolstered mobile payment joint venture (now Google Pay), marketing and predictive analytics and cable partnerships by fostering strategic external relationships that drove new segments and revenue streams.➤ Led VZW IT retail innovation and research teams that delivered industry’s first “buy online and pick up in store” and industry’s first contextual mobile commerce application.➤Decreased application development effort and time to market by developing standardized APIs used internally and externally for large partner networks like Apple, Amazon and Walmart.
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Business School Board Of AdvisorsKean University 2014 - 2015Union, Nj, Us -
Board MemberTm Forum 2013 - 2015Parsippany, Nj, Us -
Staff Vice President And Cio - Northeast AreaVerizon Wireless Jun 2004 - Jun 2012During this period, I drove IT infrastructure support across the Northeast Area and directed the development of sales systems, supply chain, provisioning, fraud and call center technologies. This included ensuring that IT operations aligned with strategic and tactical business operations across 5 regions. I also led operational support for all IT and call center platforms for 1,200 sales, customer service and administrative facilities. My team included 350 cross-functional IT personnel, and I managed a $190M operational and capital budget.➤ Played key role in expanding Northeast area business 200%+ by building out hundreds of new locations and 5 new call centers (supporting 1,000s of employees) along with scaling application infrastructure.➤ Eradicated costly labor, paper and retention processes in signing new or upgrading customers by implementing industry’s first digital mobile contract acceptance process.➤ Lowered cost of sale and elevated efficiency among retail representatives by delivering industry’s first mobile tablet POS for retail stores and industry’s first bill payment kiosk.
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Executive Director - End User SupportVerizon Wireless Jan 2001 - May 2004
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Director - It Philadelphia RegionBell Atlantic Mobile Jan 1998 - Jan 2001
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Associate Director - Retail OperationsBell Atlantic Mobile Jan 1996 - Jan 1998
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Systems EngineerBell Atlantic Mobile Jan 1995 - Jan 1996
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Manager - Lan/Wan SupportBell Atlantic Mobile Jan 1994 - Jan 1995
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Manager - Tech SupportBell Atlantic Mobile Jan 1993 - Jan 1994
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Cryptologic TechnicianUnited States Navy Jan 1989 - Jan 1994Washington, Dc, Us
Craig Young Education Details
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Bellevue UniversityManagement Information Systems -
Iese Business SchoolStartup Evaluation And Investment
Frequently Asked Questions about Craig Young
What company does Craig Young work for?
Craig Young works for Awp Safety
What is Craig Young's role at the current company?
Craig Young's current role is Chief Information Officer.
What is Craig Young's email address?
Craig Young's email address is cr****@****ess.com
What is Craig Young's direct phone number?
Craig Young's direct phone number is +197321*****
What schools did Craig Young attend?
Craig Young attended Bellevue University, Iese Business School.
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