Craig Maddock Email & Phone Number

Thame, England, United Kingdom

Thame, England, United Kingdom

Thame

Home Support Worker

Caring for vulnerable adults

Thame

• PRODUCTION, SERVICE and REPAIR SUPERVISORInitial brief to get a disorganised team working together, improve processes and service and repair lead times.
• Identified lack of work instructions set out for the engineers. Started mapping processes.
• Part of lead team for two shop floor moves in one year.
• Started lean and quality processes with the team on the shop floor.
• Implemented cross training across the floor so that engineers could cover each other and there were no stoppages in the process.

Thame

• Initial brief was to create a reporting tool that could be used to report stock issues to the management team.
• Created a process to reduce slow moving stock levels and to manage and report the value to the management team on a monthly basis
• Implemented a stock rotation process so that older stock was picked first.
• Separated stock write offs from stock movements on the system and designed a report so this could be reported on a monthly basis
• Wrote a new set of work processes for stock control for the business.

Thame

Brief was to clear large backlog of Purchase orders that had not been closed off due to various invoicing and stock issues. Resolved the issues and closed off purchase orders without any significant write offs.

Thame

• The Initial Brief was to keep the warehouse running when previous supervisor left unexpectedly. Within days identified basic warehouse errors and set about implementing changes to rectify this.
• Team were picking stock by memory which was time consuming and allowed for errors. Automated the process by adding bin locations to the racking system and updated the computer system accordingly. Pick slips could then.
• Trained staff and new supervisor on new system.

Thame

Joined Box after leaving Digipos. Initial brief was to improve stock ordering process.

Basingstoke

• Promoted to Purchasing Manager on transfer from working for Sister Company, PC-Pos Arabia Ltd in Dubai. Initial brief was to reduce suppliers listing and number of ‘out-of-stock’ items on back order.
• Implemented ‘back order’ report enabling reordering three days earlier and reduced items on ‘back order’ by 30% within six months.
• Reduced by 70% ‘out of stock’ items, implementing ‘Forecast meetings’ with MD, Sales Manager and Operations Manager, identifying requirements two months earlier.
• Obtained reduction in prices on larger orders taken in one delivery (often overlooked by the MD in negotiations).
• Purchase spend/year £18m with largest purchase contract £2.5m
• Work closely with the R&D team developing new products to source parts required.

Dubai

• Appointed Logistics Manager with brief to implement delivery system within this new company.
• Managed and organised ordering with suppliers, off loading containers, booking in/out stocks and packing into warehouse, then reshipping all over Middle East region; administration duties, including accounts.

Johannesburg Area, South Africa

• Promoted with brief to oversee expanding warehouse operation.
• Managed team of 40 staff and warehouse with over 3,000 lines.1996-1997 CUSTOMER SERVICES
• Managing on-site Courier Company, ensuring orders delivered on time.
• Improved customer service and relationships, reducing customer complaints.

Johannesburg Area, South Africa

• Supervised Customer Service Team and over 45-50 drivers, pickers and packers.
• Acted as Interim Regional Branch manager providing cover when manager on holidays.
• Acted as Interim Branch Manager at Botswana Branch for three months.
• Supervising off loading of containers and sorting shipments into correct delivery areas to ensure vehicles left on time.

Pearson Edexcel Level 3 Diploma In Health And Social Care (Adults) For England, Health And Social Care For Adults

Pearsons Edexcel Level 2 Diploma In Health And Social Care (Adults) For England, Health And Social Care

Matric, High School

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Education record

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