Craig Major

Craig Major Email and Phone Number

Senior Quality Assurance Technician @ Heartland Payment Systems
Penfield, NY, US
Craig Major's Location
Penfield, New York, United States, United States
Craig Major's Contact Details
About Craig Major

Craig Major is a Senior Quality Assurance Technician at Heartland Payment Systems. He possess expertise in quality assurance, software documentation, access, sql, customer service and 31 more skills.

Craig Major's Current Company Details
Heartland Payment Systems

Heartland Payment Systems

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Senior Quality Assurance Technician
Penfield, NY, US
Craig Major Work Experience Details
  • Heartland Payment Systems
    Senior Quality Assurance Technician
    Heartland Payment Systems
    Penfield, Ny, Us
    View
  • Heartland Payment Systems
    Senior Quality Assurance Technician
    Heartland Payment Systems Mar 2012 - Present
    Rochester, New York Area
    Overseeing the quality and usability of a new hosted web based nutritional analysis program used in the K-12 market. I helped with all phases of the project including:- Analyzing USDA guidelines to help turn those into use cases and requirements.- Helped with screen UI concepts and design.- All functionality and usability testing to make it as user friendly as possible.- Identify and report all defects pertaining to parts of the program that did not meet the USDA guidelines.- Did product demos for all internal stakeholders.- Did product demos for potential beta customers.- Did train the trainer sessions for our software trainers.- Some documentation work in InDesign.- Create Software Training videos for customer use using Camtasia Studio 8.
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  • Lunchbyte Systems, Inc.
    Quality Assurance Technician
    Lunchbyte Systems, Inc. Mar 2010 - Jul 2012
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  • Lunchbyte Systems, Inc.
    National Trainer/Tech Support
    Lunchbyte Systems, Inc. Apr 2001 - Mar 2010
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Craig Major Skills

Quality Assurance Software Documentation Access Sql Customer Service User Acceptance Testing Microsoft Sql Server Software Quality Assurance Team Building Requirements Analysis Process Improvement Agile Methodologies Microsoft Office Databases Leadership Management Business Analysis Microsoft Excel Sdlc Web Testing Microsoft Test Manager Ontime Scrum Microsoft Word Customer Support Requirements Gathering Product Demonstration Regulatory Compliance School Nutrition Visual Studio Business Process Improvement Beyond Compare Hypersnap Microsoft Publisher Technical Product Training Camtasia Studio 8

Craig Major Education Details

Frequently Asked Questions about Craig Major

What company does Craig Major work for?

Craig Major works for Heartland Payment Systems

What is Craig Major's role at the current company?

Craig Major's current role is Senior Quality Assurance Technician.

What is Craig Major's email address?

Craig Major's email address is cr****@****hps.com

What is Craig Major's direct phone number?

Craig Major's direct phone number is +158597*****

What schools did Craig Major attend?

Craig Major attended Western New England University, Middlesex Community College.

What skills is Craig Major known for?

Craig Major has skills like Quality Assurance, Software Documentation, Access, Sql, Customer Service, User Acceptance Testing, Microsoft Sql Server, Software Quality Assurance, Team Building, Requirements Analysis, Process Improvement, Agile Methodologies.

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