Building revenue through adding new customers, new carrier routes, and expanding product offering available to US customers.

• Carrier/Vendor Management including contract negotiations dealing with 35+ carriers/vendors• Wholesale Sales and Wholesale Customer Management

Advisory Board Member - providing industry contacts; industry and regulatory guidance; knowledge of target customer segments/verticals; and Marcom guidance targeting messaging toward telecom buyers.

• Carrier/Vendor Management including contract negotiations dealing with 40+ carriers/vendors o Increased initial company product gross margin percentage 2.5x through vendor management and growth of purchasing power by building wholesale market business and additional products• Working with new service launches: VoIP termination, TNs, origination, Toll Free origination, and CLEC certification• Managing sales to Strategic/Large Carrier Accounts o Built $7M annual revenue wholesale market business that increased company profit and tripled company spend/buying power

• Carrier/Vendor Management including contract negotiations dealing with 50+ carriers/vendors with agreements covering: Intercarrier Compensation Agreements (ICA’s), Master Service Agreements (MSA’s), RFPs, negotiation, business plan preparation, business proposal analysis, and invoice verification and dispute negotiation• Major negotiations included AT&T Wireless Wholesale, Sprint, AT&T, Verizon, CenturyLink and Level 3

• Vendor contract management: RFPs, negotiation, and invoice verification• Carrier network management of 12 vendors with $24M annual expenses o Reduced annual expenses by over $1.8M in 2012 o Implementation of multi-vendor toll-free service that improved costs 25% and created new customer opportunities• Interim Director of Business Operations Nov 2010 – July 2011 o Implementation of new billing system for the that was successfully completed in 6 months o Managed customer contract processes and procedures for final review, approval and customer account creation o Responsible for customer pricing models and new customer proposal analysis o Created and implemented modified pricing methods for two existing customers that increased share of wallet and resulted in additional 2011 billings of $2.1 million o Managed collections, credits and dispute resolution: reduced past due from $1.5 million to under $1.0 million and brought DSO from 33.5 days to 29.4 days

• Department lead in implementation of Adaptive Planning (SaaS) software for budgeting and performance review• Led Quarterly 12-month rolling forecast of revenue and expense for all products in the US & CA • Assisted with contract negotiations and vendor selection for Internet and Long Distance services• Provided monthly and quarterly financial reports to the Executive Team• Performed financial modeling for all new product and business initiatives in the U.S. & Canada.

· P&L responsibility for CTC Long Distance, including pricing, enhancements, and contract negotiations. Annual Revenue of $10.8M with $5.6M EBITDA. - Exceeded EBITDA for the long distance business for the prior four fiscal year years by 3%-10%· Leading a cross-functional team (2006-2007) creating and implementing strategic plans for making CTC’s CLEC business unit Cash Flow positive by EOY2007 - Identified $228K in annual leased circuit cost reductions, and negotiated $234K reduction in contracted services for SS7, OS/DA, and long-haul CLEC circuits· Special Project Wireless performed as Transitioning Manager of Wireless Operations Dept. (Feb 2005 to Nov 2005) - Manage team of 4 - supporting operations for 26 Indirect retail doors, 7 retail stores, and 4 business offices – which include 75 CTC retail sales people and 35 customer care reps. - Oversaw automation of Direct and Indirect commission reporting and payment.

Spearheading CTC Long Distance Services strategy, marketing and sales efforts. Developed new outdoor, direct mail, telemarketing and bundled services programs. · Presided over budget planning for $4.5M Media budget and Marketing department’s $1.5M budget.· Increased incumbent Residential long distance market share from 66% to 69% in 2001, to 71% in 2002; and overall Long Distance PIC’d lines increased by 15% (over 12,000 lines) in 2001· Managed contract negotiation with Long Distance Wholesale Carriers and ISP Internet Gateway vendors, resulting in over 50% reductions in contracted rates, while retaining current vendors, and adding one additional carrier. Reduced annual LD Access costs by over $2M in 2001, and an additional $750K reduction in 2002, while network minutes of use continued to increase.

Establish new/revised pricing for CLEC, ISP, Data and LD product lines. Presided over budget planning for $3.9M Media budget and Marketing department’s $1.7M budget. Instrumental in revenue and strategy planning for CLEC, ISP, and DCS business units. Managed the 2000 FCC 39Ghz wireless spectrum auction purchase for CTC, winning 23 licenses in the Southeast.· Direct analysis of costs and margins for existing products and price points, modifying plans and pricing where needed.· Key contributor in network planning for CLEC collocation and transport infrastructure.

Tracked competitor service offerings and network coverage. Submitted new plan requests for maintaining competitive service offerings. Analyzed new promotion campaign success by market and by equipment and/or plan offerings. Supported network buildouts through traffic analysis and competitve network footprints.