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With over 29 years of healthcare experience and a Master of Arts in Health Studies, I am a seasoned sales executive and a trusted advisor to payer and provider customers. At NDS InfoServ, I am part of a team of professionals who deliver innovative solutions for autonomous coding and revenue cycle automation, leveraging a world-class technology stack and artificial intelligence tools.My areas of expertise include revenue cycle management, electronic health records, health information management, clinical documentation improvement and value-based purchasing. I have a proven track record of developing and maintaining long-term relationships with key decision makers and driving customer satisfaction and retention. I have also successfully led cross-functional teams in territory development, proposal writing, contract negotiation, and product delivery, ensuring on-time and on-budget project execution.
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Sales And Account ManagementNds Infoserv Feb 2022 - PresentDallas, Texas, UsThe leader in RCM automation, NDS enables large and mid-sized healthcare organizations to enhance their profitability through AI-powered human intelligence. Our Intelligent Automation leverages the latest technology and decades of RCM workflow experience to increase productivity. The result is why so many healthcare services vendors use NDS solutions with their own customers. Whether it is cash management, payment posting, denial management, coding or A/R follow-up, NDS' automation tools are the perfect fit for healthcare organizations struggling with labor challenges and/or revenue leakage. -
Director Of Sales, Operations And Client SuccessMedical Business Office Services, Inc Apr 2019 - Feb 2022Hillside, Illinois, UsMBOS is a complete revenue cycle company. Our customers range from Academic Medical Centers to community and rural hospitals to the much-needed safety-net hospitals as well as physician practices, ancillary and sub-acute facilities, and service providers. Our unique approach links every point of your patient engagement to the overall revenue cycle continuum. Our strategy will give you confidence in your organization’s financial health metrics and risk mitigation strategies. -
Sales And Account ManagementChange Healthcare Nov 2017 - Apr 2019Nashville, Tennessee, UsChange Healthcare is one of the largest, independent healthcare technology companies in the United States. Working alongside our customers and partners, we enable better patient care, choice, and outcomes at scale. As a new company, Change Healthcare has increased capabilities for innovation, investment, and customer service. Our services include CDI program development, Coding staffing/auditing and HIM management placement.We provide software and analytics, network solutions and technology-enabled services. Through our broad portfolio of solutions, Change Healthcare is able to serve the needs of multiple stakeholders in the healthcare system, including commercial and governmental payers, employers, hospitals, physicians and other providers, laboratories and consumers. -
Sales And Account ManagementTrusthcs Oct 2016 - Oct 2017Plano, Texas, UsTrustHCS is a health information management consultancy committed to supporting the revenue integrity efforts of our healthcare clients through the provision of coding, coding compliance, clinical documentation improvement and education services. TrustHCS eliminates backlogs, improves documentation and reduces downtime for you and your organization. Ultimately, the TrustHCS team is dedicated to implement new and efficient processes in coding, compliance, and revenue cycles that remain in place long after our consulting engagement ends. By delivering long-term value with every consulting initiative, mutual success is assured. Services include CDI staffing/auditing and Coding staffing/auditing. -
Account Manager/Customer SuccessCraneware Feb 2014 - Oct 2015Deerfield Beach, Florida, UsCraneware (AIM: CRW.L) is the leader in automated value cycle solutions that help provider organizations discover, convert and optimize assets to achieve the best clinical outcomes and financial performance. Our solutions normalize disparate data sets, bringing in up-to-date regulatory and financial compliance data to deliver value at the points where clinical and operational data transform into financial transactions, creating actionable insights that enable informed tactical and strategic decisions. -
Account ExecutiveNuance Communications Oct 2011 - Feb 2014Burlington, Ma, UsFrom the first word to the last line of code, Nuance is redefining how clinicians interact with clinical documentation on every level. Because when clinicians have a more natural way to capture and communicate the patient story, they have more time to focus on what matters most. HIM software and services include Computer-Assisted Coding (CAC), Clinical Documentation Improvement (CDI), encoder software. -
National Sales DirectorSpringfield Service Corporation (Ssc), Formerly Laguna Medical Systems Feb 2011 - Oct 2011Coding & Compliance audit services, RAC audits, ICD-10 training, Clinical Documentation Integrity Programs (CDI), ChargeMaster (CDM) and revenue cycle services for hospitals and other healthcare organizations. Developed targeted marketing campaign utilizing publicly available claims data and strategic sales delivery model focusing on LMS’ core competencies. -
Solution Executive/Client Success ManagerOptum (Formerly Ingenix) Jan 2009 - Feb 2011Optum is part of UnitedHealth Group. UnitedHealth Group (NYSE: UNH) is a diversified health and well-being company dedicated to helping people live healthier lives and helping to make the health system work better for everyone. UnitedHealth Group offers a broad spectrum of products and services through two distinct platforms: UnitedHealthcare, which provides health care coverage and benefits services; and Optum, which provides information and technology-enabled health services. Responsibilities included delivering cross-sectional leadership for several segments of Ingenix. Delivered cross-sectional leadership for several segments of Ingenix. HIM software and services include Computer-Assisted Coding (CAC), Clinical Documentation Improvement (CDI), encoder software.
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Account ExecutiveOptum (Formerly Ingenix) Feb 2005 - Dec 2008Optum is part of UnitedHealth Group. UnitedHealth Group (NYSE: UNH) is a diversified health and well-being company dedicated to helping people live healthier lives and helping to make the health system work better for everyone. UnitedHealth Group offers a broad spectrum of products and services through two distinct platforms: UnitedHealthcare, which provides health care coverage and benefits services; and Optum, which provides information and technology-enabled health services. Responsibilities included delivering cross-sectional leadership for several segments of Ingenix.
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Account ExecutiveThe Shams Group Nov 2000 - Feb 2005Irving, Tx, UsThe Shams Group provides custom clinical and financial software applications to the healthcare industry. This position required the use of consultative selling techniques to generate new sales in assigned territory and increase sales with existing customers. Sales process included product demonstrations, group presentations and one-on-one consulting opportunities to influence purchases. Sales efforts were targeted towards key decision-makers -
Clinical InstructorSoutheastern Louisiana University 1997 - 2000Hammond, La, UsThe Office of Public Health (OPH), under the supervision of the Department of Health and Hospitals of Louisiana, oversees the Louisiana School-Based Health Center (SBHC) Program. Responsibilities include providing guidance and analytical expertise to the clinical staff as well as customer service to remote facilities. Key accomplishments include:• Lead data quality initiatives for an extensive network of healthcare providers and clinics• Performed client services activities for technology used in each clinic• Installed, upgraded and maintained Physician practice tools used in each clinic• Maintained strong relationships with physicians & clinic staff to transition data collection process• Teamed with other OPH staff to procure over $2 million in additional funding for LA SBHCs• Lead the data reporting efforts of over 100,000 medical cases per year for the LA State Legislature• Developed and executed training programs for all users of clinical database system• Provided oversight for modification and implementation of clinical data gathering instruments• Part of a team that monitored monthly, quarterly, biannual and yearly School-Based Health Center’s contract compliance
Craig Mills Skills
Craig Mills Education Details
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Southeastern Louisiana UniversityHealth Studies -
Southeastern Louisiana UniversityExercise Physiology -
Belaire High SchoolMedical Magnet Program
Frequently Asked Questions about Craig Mills
What company does Craig Mills work for?
Craig Mills works for Nds Infoserv
What is Craig Mills's role at the current company?
Craig Mills's current role is Award winning healthcare professional.
What is Craig Mills's email address?
Craig Mills's email address is cr****@****cox.net
What is Craig Mills's direct phone number?
Craig Mills's direct phone number is +122532*****
What schools did Craig Mills attend?
Craig Mills attended Southeastern Louisiana University, Southeastern Louisiana University, Belaire High School.
What skills is Craig Mills known for?
Craig Mills has skills like Healthcare, Revenue Cycle, Healthcare Information Technology, Ehr, Hospitals, Healthcare Consulting, Managed Care, Informatics, Hipaa, Emr, Sales Operations, Healthcare Industry.
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